Hi Elmarie, I have also seen some other issues when certain metadata elements are not configured properly. 2.22 is a bit stricter on medata validity. Please open up your browser and post a copy of the console log there if there are any Javascript errors.
Best regards, Jason On Mon, Jan 25, 2016 at 8:24 AM, Elmarie Claasen <elma...@hisp.org> wrote: > Thanks we will try this although that specific instance had NO SMS or > email settings configured so I doubt that this will be the problem > > > > Regards, > > > > *Elmarie Claasen* > > [image: Hisp logo] > > Project Manager > > Health Information Systems Program > > Tel: 041-367 1027 > > Cell: 082 374 2209 > > E-mail: elma...@hisp.org > > Skype: elmarie.claasen52 > > > > > > This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > . Please read the disclaimer before opening any attachment or taking any > other action in terms of this electronic transmission. > If you cannot access the disclaimer, kindly send an email to > disclai...@hisp.org > and a copy will be provided to you. By replying to this e-mail or opening > any attachment you agree to be bound by the provisions of the disclaimer. > > > > *From:* Alex Tumwesigye [mailto:atumwesi...@gmail.com] > *Sent:* 25 January 2016 09:13 AM > *To:* Ola Hodne Titlestad > *Cc:* Elmarie Claasen; dhis2-devs; bren...@hisp.org; Morten Olav Hansen > > *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating > to 2.22 > > > > Hi, > > > > The SQL statement required is: > > > > delete from systemsetting where name='SMS_CONFIG' or name='keySmsConfig'; > > > > Alex > > > > On Mon, Jan 25, 2016 at 9:53 AM, Ola Hodne Titlestad <ol...@ifi.uio.no> > wrote: > > Hi, > > I just heard from Alex and Prosper in Uganda that this problem is caused > by a change in the sms gateway configuration in 2.22, so most likely > affects all instances that make use of this feature. > > Manually deleting the existing sms gateway configuration in the database > before upgrading to 2.22 seems to do the trick. > > Alex, maybe you could add the sql statement here? > > Ola > > On 25 Jan 2016 07:38, "Elmarie Claasen" <elma...@hisp.org> wrote: > > Hi Morten, > > > > Here is the log file from the error we got from starting up the instance > on 2.22 and going into Settings App. > > Hope this can assist to identify the error. We have no problem opening > settings in 2.19, 2.20 and 2.21 for the same instance. > > > > Regards, > > > > *Elmarie Claasen* > > [image: Hisp logo] > > Project Manager > > Health Information Systems Program > > Tel: 041-367 1027 > > Cell: 082 374 2209 > > E-mail: elma...@hisp.org > > Skype: elmarie.claasen52 > > > > > > This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > . Please read the disclaimer before opening any attachment or taking any > other action in terms of this electronic transmission. > If you cannot access the disclaimer, kindly send an email to > disclai...@hisp.org > and a copy will be provided to you. By replying to this e-mail or opening > any attachment you agree to be bound by the provisions of the disclaimer. > > > > *From:* Morten Olav Hansen [mailto:morte...@gmail.com] > *Sent:* 22 January 2016 06:11 AM > *To:* Alex Tumwesigye > *Cc:* Elmarie Claasen; bren...@hisp.org; DHIS 2 developers > *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating > to 2.22 > > > > Hi > > > > This seems to be linked to a wrong configuration in your database.. > > http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500 > Internal Server Error 503ms] > > > > There should have been a stack trace on the server side as part of this > 500 error, could you provide that? did you by any chance have SMS gateway > configured before you upgraded? (there have been some config errors linked > to this) > > > -- > Morten > > > > On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye <atumwesi...@gmail.com> > wrote: > > Dear Elmarie/Knut, > > > > We experienced the same. We (Prosper and I) have shared with Markus the > error. > > > > Alex > > > > On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen <elma...@hisp.org> wrote: > > Hi Knut, > > > > Thanks, this seems to be the main error on the browser console – can you > assist with what the problem could be? > > > > Failed to load system settings: Object { readyState: 4, getResponseHeader: > .ajax/v.getResponseHeader(), getAllResponseHeaders: > .ajax/v.getAllResponseHeaders(), setRequestHeader: > .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(), > statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state: > .Deferred/d.state(), always: .Deferred/d.always(), promise: > .Deferred/d.promise(), 10 more… } > > > > The full browser console message is attached. > > > > > > Regards, > > > > *Elmarie Claasen* > > [image: Hisp logo] > > Project Manager > > Health Information Systems Program > > Tel: 041-367 1027 > > Cell: 082 374 2209 > > E-mail: elma...@hisp.org > > Skype: elmarie.claasen52 > > > > > > This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > . Please read the disclaimer before opening any attachment or taking any > other action in terms of this electronic transmission. > If you cannot access the disclaimer, kindly send an email to > disclai...@hisp.org > and a copy will be provided to you. By replying to this e-mail or opening > any attachment you agree to be bound by the provisions of the disclaimer. > > > > *From:* Knut Staring [mailto:knu...@gmail.com] > *Sent:* 21 January 2016 01:34 PM > *To:* Elmarie Claasen > *Cc:* DHIS 2 developers; bren...@hisp.org > *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating > to 2.22 > > > > Whenever the GUI seems to be hanging/spinning, it is helpful if you open > the browser console and look for errors there. > > > > Knut > > > > On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen <elma...@hisp.org> > wrote: > > Hi all, > > > > Please see the email below from our ICT specialist J > > Can you please assist with possible cause of this problem or is it a bug > although I do see that the Settings page open on the SL Demo. > > > > Thanks > > > > Elmarie Claasen > > HISP-SA > > > > *From:* Brendon Lines [mailto:bren...@hisp.org] > *Sent:* 21 January 2016 01:09 PM > *To:* Elmarie Claasen > *Subject:* Possible 2.22 bug > > > > Hi there, > > > > I am having an issue with bringing up the settings page using war 2.22. > The circle just carries on spinning. > > > > I have created the dhis.conf file with the following details and deleted > hibernate.properties: > > *# Hibernate SQL dialect* > > *connection.dialect = org.hibernate.dialect.PostgreSQLDialect* > > *# JDBC driver class* > > *connection.driver_class = org.postgresql.Driver* > > *# JDBC driver connection URL* > > *connection.url = jdbc:postgresql://IP:PORT/DB name* > > *# Database username* > > *connection.username = dhis* > > *# Database password* > > *connection.password = xxxxxxxxxxxxxxxxxxxxxxxxxxxx* > > *# Database schema behavior, can be validate, update, create, create-drop* > > *connection.schema = update* > > *# Encryption password (sensitive)* > > *encryption.password = xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx* > > > > I have added the 2 java policy files under (that being Local_policy and > US_export_policy.jar > > */usr/lib/jvm/java-8-oracle/jre/lib/security* > > > > I upgraded from war / DB 2.19, the process I followed was, ran upgrade > script from 2.19 - 2.20 on DB, downloaded war 2.20 and started tomcat, then > shutdown tomcat, deleted WAR 2.20 and downloaded WAR 2.21 started tomcat > and allowed everything to run, shutdown tomcat, deleted war 2.21, deleted > hibernate.properties and created dhis.conf, downloaded 2.22 and started > tomcat. > > > > All other aspects of the application open and run, the only issue is > opening settings, is there something im missing. There are no errors in the > catalina.out log file. > > > > Java Java-8-oracle/jre - 1.8.0.66 > > Tomcat 8.0.26 > > O/S: Linux 14.04 amd64 > > Java opts: > > -Xmx1962m -Xms981m -XX:MaxPermSize=500m -XX:PermSize=200m > > Build Version: 21773 > > Build date: 2016/01/21 09:45 > > > > > > > > Brendon lines > > HISP > > Cell: 078 4444 568 > > [image: hisp_banner] > > > > > > *This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > <http://www.hisp.org/policies.html#comms_disclaimer>. Please read the > disclaimer before opening any attachment or taking any other action in > terms of this electronic transmission. If you cannot access the > disclaimer, kindly send an email to disclai...@hisp.org > <disclai...@hisp.org> and a copy will be provided to you. By replying to > this e-mail or opening any attachment you agree to be bound by the > provisions of the disclaimer.* > > > > *This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > <http://www.hisp.org/policies.html#comms_disclaimer>. Please read the > disclaimer before opening any attachment or taking any other action in > terms of this electronic transmission. If you cannot access the > disclaimer, kindly send an email to disclai...@hisp.org > <disclai...@hisp.org> and a copy will be provided to you. By replying to > this e-mail or opening any attachment you agree to be bound by the > provisions of the disclaimer.* > > > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-devs > Post to : dhis2-devs@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-devs > More help : https://help.launchpad.net/ListHelp > > > > > > -- > > Knut Staring > > Dept. of Informatics, University of Oslo > > Norway: +4791880522 > > Skype: knutstar > > http://dhis2.org > > > > *This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > <http://www.hisp.org/policies.html#comms_disclaimer>. Please read the > disclaimer before opening any attachment or taking any other action in > terms of this electronic transmission. If you cannot access the > disclaimer, kindly send an email to disclai...@hisp.org > <disclai...@hisp.org> and a copy will be provided to you. By replying to > this e-mail or opening any attachment you agree to be bound by the > provisions of the disclaimer.* > > > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-devs > Post to : dhis2-devs@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-devs > More help : https://help.launchpad.net/ListHelp > > > > > > -- > > Alex Tumwesigye > > > > Technical Advisor - DHIS2 (Consultant), > Ministry of Health/AFENET > > Kampala > > Uganda > > IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya > > IT Specialist (Servers, Networks and Security, Health Information Systems > - DHIS2 ) & Solar Consultant > > +256 774149 775, + 256 759 800161 > > > "I don't want to be anything other than what I have been - one tree hill " > > > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-devs > Post to : dhis2-devs@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-devs > More help : https://help.launchpad.net/ListHelp > > > > > > *This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > <http://www.hisp.org/policies.html#comms_disclaimer>. Please read the > disclaimer before opening any attachment or taking any other action in > terms of this electronic transmission. If you cannot access the > disclaimer, kindly send an email to disclai...@hisp.org > <disclai...@hisp.org> and a copy will be provided to you. By replying to > this e-mail or opening any attachment you agree to be bound by the > provisions of the disclaimer.* > > > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-devs > Post to : dhis2-devs@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-devs > More help : https://help.launchpad.net/ListHelp > > > > > > -- > > Alex Tumwesigye > > > > Technical Advisor - DHIS2 (Consultant), > Ministry of Health/AFENET > > Kampala > > Uganda > > IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya > > IT Specialist (Servers, Networks and Security, Health Information Systems > - DHIS2 ) & Solar Consultant > > +256 774149 775, + 256 759 800161 > > > "I don't want to be anything other than what I have been - one tree hill " > > *This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > <http://www.hisp.org/policies.html#comms_disclaimer>. Please read the > disclaimer before opening any attachment or taking any other action in > terms of this electronic transmission. If you cannot access the > disclaimer, kindly send an email to disclai...@hisp.org > <disclai...@hisp.org> and a copy will be provided to you. By replying to > this e-mail or opening any attachment you agree to be bound by the > provisions of the disclaimer.* > > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-devs > Post to : dhis2-devs@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-devs > More help : https://help.launchpad.net/ListHelp > > -- Jason P. Pickering email: jason.p.picker...@gmail.com tel:+46764147049
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