Thanks Prosper and Marc for helping out. Your suggestion was right. That fixed the issue!
Cheers, - Arun Paul On Thu, Mar 23, 2017 at 3:02 PM, Prosper BT <ptb3...@gmail.com> wrote: > Dear Arun, > > This is related to how you configured the user's search facility, instead > of assigning the entire Orgunit tree, you picked a number of levels > > Check under Users, the option "Assign search Org unit" > > [image: Inline image 1] > > Regards > > Prosper Behumbiize, MPH > DHIS2 Implementation| HISP Uganda > pros...@hispuganda.org <ptb3...@gmail.com> | pros...@dhis2.org | Skype: > prospertb > > On Thu, Mar 23, 2017 at 12:23 PM, Marc Garnica <marcgarnic...@gmail.com> > wrote: > >> Hi! It might be something related to how you configured the entry and >> output orgunits in your user set up. Could please provide a snapshot of >> your user edit screen? >> >> >> Marc >> >> On 23 Mar 2017 10:17 a.m., "Arun Paul" <paul.a...@gmail.com> wrote: >> >>> >>> Hi all, >>> >>> I am using DHIS2 Tracker for managing the health data population in >>> villages around a hospital. The organisation units are arranged in a >>> hierarchy of 3 levels as given below. >>> >>> Referral Center >>> +-Cluster >>> +-Village >>> >>> >>> After training the hospital staff on configuring organisation units and >>> let them practice on the system I ended up with a weird problem. >>> >>> Although the hierarchy levels are intact, the org units are rendered in >>> a wrong structure in the search filter of tracker capture. Please find the >>> screenshot. >>> You can see that things are properly arranged in the left pane, but not >>> the same in the search criteria. It shows the corrupted structure also in >>> Maintenance-> Org units -> Hierarchy operations. But after checking the >>> database I do not see any problem with the org unit hierarchy level and the >>> parent org unit. >>> What could have gone wrong? >>> >>> I can definitely recover the system using an older backup. But I am >>> wondering how to fix this if it happens again in the future. >>> >>> Thanks in advance, >>> Arun >>> >>> >>> >>> >>> >>> Cheers, >>> - Arun Paul >>> >>> _______________________________________________ >>> Mailing list: https://launchpad.net/~dhis2-users >>> Post to : dhis2-us...@lists.launchpad.net >>> Unsubscribe : https://launchpad.net/~dhis2-users >>> More help : https://help.launchpad.net/ListHelp >>> >>> >> _______________________________________________ >> Mailing list: https://launchpad.net/~dhis2-users >> Post to : dhis2-us...@lists.launchpad.net >> Unsubscribe : https://launchpad.net/~dhis2-users >> More help : https://help.launchpad.net/ListHelp >> >> >
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