Thanks all,

I have tried all the options but no luck.

I get a reply message like this: DHIS: null, and the number comes with a +
sign and DHIS fails to process the message.





On Tue, Oct 6, 2015 at 4:49 AM, Long Ngo Thanh <long.hispviet...@gmail.com>
wrote:

> Hi Paul,
>
> Could you please try this:
>
> Enable the "*Allow users to grant own user roles*" in Setting > Access
>
> This is related to the logic that the system look for user.
>
> Long
>
>
> On Tue, Oct 6, 2015 at 4:43 AM riddy ndoma <riddynd...@gmail.com> wrote:
>
>> Hi Paul.
>> Can you try to use directly the country code without "+" or "00"?  It
>> works well with the old version I think.
>>
>> Cheers,
>> On Oct 5, 2015 4:23 PM, "J. Paul Mutali" <mut...@gmail.com> wrote:
>>
>>> Hi there,
>>>
>>> We re testing receiving data in DHIS from sms,
>>> we have set up the datasets, and we are using the Generic HTTP gateway
>>> for SMS using the DHIS2 SMS gateway app on an android phone.
>>>
>>> the strange this is that the message are being received in DHIS, but the
>>> phone  number sending has +, and then the user is unkown and the status is
>>> failed.
>>>
>>> When you change the user phone and add the + , the username displays
>>> correctly but the the status is still failed, and re-import and it warns 
>>> "*no
>>> user associated with this phone number*"
>>> Any idea on how to fix this?
>>> We are using
>>> DHIS: ver 2.20
>>> Build: 19850
>>>
>>> thanks,
>>>
>>> Jp Mutali
>>>
>>> Kigali - Rwanda
>>>
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