Hi Victor,
I am forwarding your enquiry to the DHIS2 users list which is the forum you should use for these type of questions. You can subscribe to the list here: https://launchpad.net/~dhis2-users If you downloaded the event capture app from Google playstore you need to ensure that your instance is on the correct war file 2.21/2.22 and you need to set up a program in that instance and assign the program to orgunits. You also have to create the user logging into the app on the android device with User role which has permissions to capture event data and assign the user to orgunits that is assigned to the program. A good way to troubleshoot is to log in with the same user on the UI under event capture and if you can then see the program you should be able to log in on the device as well. Another tricky point is that the URL you enter on the device you have the use the http:// prefix to the URL. Should you still have issues don't hesitate to reply to this list with detail of your configuration e.g. war file steps you are following - sure someone will be able to assist Regards, Elmarie Claasen Hisp logo Project Manager Health Information Systems Program Tel: 041-367 1027 Cell: 082 374 2209 E-mail: <mailto:elma...@hisp.org> elma...@hisp.org Skype: elmarie.claasen52 This message and any attachments are subject to a disclaimer published at <http://www.hisp.org/policies.html#comms_disclaimer> http://www.hisp.org/policies.html#comms_disclaimer . Please read the disclaimer before opening any attachment or taking any other action in terms of this electronic transmission. If you cannot access the disclaimer, kindly send an email to <mailto:disclai...@hisp.org> disclai...@hisp.org and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer. From: Victor Mutoma [mailto:vmut...@psi-zim.co.zw] Sent: 01 March 2016 08:39 AM To: expe...@dhis2.org Subject: DHIS2 Event Capture Good day, I am looking for an event capture to use on android device. The ones have been downloading are not synchronising with the server to display ORG units and the events. Regards, Victor Mutoma GIS Officer 30 The Chase West, Block E Emerald Office Park Emerald Hill,Harare T:- +263 4 334631-2 F:- +263 4 339632 Cell:- +263 778 465 265 E-MAIL: - <mailto:vmut...@psi-zim.co.zw> vmut...@psi-zim.co.zw Skype: - victor.mutoma Description: Description: cid:A797C24C-DE9B-4011-BABE-07AFEAA6F69B -- *This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer <http://www.hisp.org/policies.html#comms_disclaimer>. Please read the disclaimer before opening any attachment or taking any other action in terms of this electronic transmission. If you cannot access the disclaimer, kindly send an email to disclai...@hisp.org <disclai...@hisp.org> and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer.*
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