Thank you Knut, The console error while at the pivot table and viewing the org units is “Cannot read property ‘internalId’ of undefined ” as per the bellow screenshot:
My setup is Tomcat+ postgres+ Ubuntu 16.04.3LTS+ Certbot (for SSL)+nginx (for reverse proxy) As for the catalina.out, what should I be looking exactly for in there? Because when I go to the pivot table section while monitoring catalina.out there’s no exception thrown/shown using “tail –f catalina.out” (even after cleaning the browser cache) Thank you in advance for your invaluable help. Looking forward to hearing from you. All the best, Bernard Bernard Sadaka Information Management Advisor Première Urgence - Aide Médicale Internationale Nehmeh Building, Sanine Street, Chiyah, 3rd Floor Ain el Remmaneh, Beirut, Lebanon E-mail: <mailto:lib....@pu-ami.org> lib....@pu-ami.org Cell: +961 71 004 881 (208) Skype: imapuami Website: <https://www.pu-ami.org/> https://www.pu-ami.org From: Knut Staring [mailto:knu...@gmail.com] Sent: Monday, January 29, 2018 1:04 PM To: Bernard Sadaka (IM Advisor) <lib....@pu-ami.org> Cc: DHIS 2 Users list <dhis2-users@lists.launchpad.net>; DHIS 2 developers <dhis2-d...@lists.launchpad.net> Subject: Re: [Dhis2-users] Organisation Units repetitive structure Hi Bernard, In order to elucidate what is going on, the next places to check are the browser console and the server log. 1) In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED. 2) For the server, look for catalina.out in the logs folder (What is your setup? Tomcat or DHIS Live?. Operating system?) Regards, Knut On Mon, Jan 29, 2018 at 11:47 AM, Bernard Sadaka (IM Advisor) <lib....@pu-ami.org <mailto:lib....@pu-ami.org> > wrote: Hello All, I’m sending this message to seek your help in solving a problem with repetitive organization unit structure in the pivot tables section as well as user management and others: * The same org units are showing under their respective org unit and alone multiple times. * The org units in pivot tables keep trying to load each of their data without finishing (attached/bellow a screenshot) I tried but failed to find a similar bug in the JIRA. I tried to perform Maintenance, browser cache cleaner, login using incognito browsing… nothing worked. Is there a script or database queries I can run to fix this? All the best, Bernard Bernard Sadaka Information Management Advisor Première Urgence - Aide Médicale Internationale Nehmeh Building, Sanine Street, Chiyah, 3rd Floor Ain el Remmaneh, Beirut, Lebanon E-mail: <mailto:lib....@pu-ami.org> lib....@pu-ami.org Cell: +961 71 004 881 <tel:+961%2071%20004%20881> (208) Skype: imapuami Website: <https://www.pu-ami.org/> https://www.pu-ami.org <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=icon> Virus-free. <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=link> www.avast.com _______________________________________________ Mailing list: https://launchpad.net/~dhis2-users Post to : dhis2-users@lists.launchpad.net <mailto:dhis2-users@lists.launchpad.net> Unsubscribe : https://launchpad.net/~dhis2-users More help : https://help.launchpad.net/ListHelp -- Knut Staring Department of Information, Evidence and Research World Health Organization, Geneva, Switzerland Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522 Skype: knutstar --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus
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