Hi, Could you ask them to try Firefox in Private mode? https://www.online-tech-tips.com/computer-tips/firefox-private-browsing/
Knut On Fri, May 4, 2018 at 10:17 AM, Thomas Lavreys <thomaslavr...@gmail.com> wrote: > Dear, > > > > One of our clinics in Cameroon (rural, weak internet connection), cannot > see the ‘Apps’ and ‘Username’ options at the top right when logged in. When > I logged in on their account in Brussels, there was no issue. > > They used Firefox (picture is an older example, but there were similar > issues on internet explorer as well), as they have no other options on our > server. > > > > Instance info: > > > > API Web: > > Parcourir ici > > Utilisateur actuel: > > ekamche > > Version: > > 2.23 > > Version: > > 22983 > > Date de création: > > 2016-06-02 17:46 > > Jasper reports version: > > 6.1.0 > > Agent utilisateur: > > Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 > Firefox/55.0 > > Date du serveur: > > 2018-05-04 10:14 > > Dernière génération des tables analytiques: > > 2018-05-04 00:00 > > Durée depuis dernière création des tables analytiques: > > 10 h, 14 m, 16 s > > Dernier runtime tables analytiques: > > 25 s > > Variable d'environnement: > > DHIS2_HOME > > > > [image: Images intégrées 2] > > > > Do you know if this issue has been seen before, and what the solution > might be? > > > > Thank you in advance! > > > > Kind regards, > > > > *Thomas Lavreys**, MSc, PgC Trop Med* > > *Medical Coordinator Sustainability Department SOCFINCO* > > *Maisha Consulting bvba* > > > > *Tel Socfin: +32-25-080050* > > *Tel Maisha: +32-16-850242* > > *Cell phone: +32-474-717641* > > > > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-users > Post to : dhis2-users@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-users > More help : https://help.launchpad.net/ListHelp > > -- Knut Staring Department of Information, Evidence and Research World Health Organization, Geneva, Switzerland Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522 Skype: knutstar
_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users Post to : dhis2-users@lists.launchpad.net Unsubscribe : https://launchpad.net/~dhis2-users More help : https://help.launchpad.net/ListHelp