On Saturday, 14 February 2015 at 16:51:20 UTC, Russel Winder wrote:
I would have said "they have permission to commission/contract".

yeah, me too, but I know what they meant.

What is their workflow these days?

idk if it has changed in the last year, but mine was done on MS Word as well. They provide a template then you follow it and give them the .doc. The editors then give back the .doc with comments attached.

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