Hi:
We have an immediate position for *SAP Workflow/CRM Consultant* for one of our client. This is a unique skill combination the client is requesting. Please forward me your profiles to [EMAIL PROTECTED] Job Title: SAP Workflow/CRM Consultant Location: chicago Client:Grainger 1. Strong system knowledge of SAP Workflow 1. SAP CRM 5.0, SAP ECC 6.0, SAP Portal 2. .Excellent communication and organization skills. Self-starter, results driven, with a process improvement focus. 2. 3. .Strong cross-functional team player, ability to work effectively with Grainger technical and business contacts. 3. 4.. .Ability to strategically identify and meet business needs through the use of technology in a cost effective and timely manner. 4. Understanding of concepts and requirements. Needs to be creative in suggested solutions. The* Business Systems Analyst IV *position plays a major roll in the Awareness to Order (ATO) Customer team, focusing on Customer master data and data quality. This highly visible analyst will interact on a regular basis with business partners in Credit, Branch Services, Sales, and Marketing organizations in both the field and at headquarters. The Business Systems Analyst (BSA) ensures an effective and efficient systems/process operating environment. The BSA is responsible for leading research and analysis efforts to identify business requirements, and translate them into effective systems design in such a way that they may be effectively modeled and configured within the ERP suite of products. The BSA solves complex issues that arise with system operations and supports the development of enhancements or new releases.. The BSA will utilize business and systems expertise to identify new or improved business processes, and evaluates them for adoption into the ERP environment, often providing ongoing consultative services to both business & technology partners. *Position Requirements ** • Bachelor degree in Business Area or IS. • Strong oral and written communication skills, with the ability to communicate to various levels of management to clarify needs and evaluate alternative business solutions. • Continually seeks opportunities to increase process/system efficiencies, customer satisfaction and overall business improvement • Strong system knowledge of SAP (ECC and CRM a plus) • Minimum 3-5 years ABAP experience required. Experience in developing, testing and validation of system fixes. • Ability to work on cross-functional teams. • Team Player • Ability to adapt to changing business processes, technologies, and environments. • Must be proactive and able to work with little or no supervision – self starter, results driven Initiative and orientation to improve processes • Ability to lead while participating in projects • Knowledge of customer data and related processes is a plus • Experience with SQL programming is a plus * *Position Description ** The Business Systems Analyst IV-CRM *position plays a major roll in the Awareness to Order (ATO) CRM Team, focusing on Customer master data, integration between customer data interface & SAP CRM. Experience in Sales force automation, including mobility solutions like blackberry, duet and adobe interactive forms. This highly visible analyst will interact on a regular basis with business partners in Credit, Branch Services, Sales, and Marketing organizations in both the field and at headquarters. The Business Systems Analyst (BSA) ensures an effective and efficient systems/process operating environment. The BSA is responsible for leading research and analysis efforts to identify business requirements, and translate them into effective systems design in such a way that they may be effectively modeled and configured within the CRM & ECC suite of products. The BSA solves complex issues that arise with system operations and supports the development of enhancements or new releases. The BSA will utilize business and systems expertise to identify new or improved business processes, and evaluates them for adoption into the ERP environment, often providing ongoing consultative services to both business & ES partners. BSA should be able to manage project and lead cross functional teams. Project Management and project planning experience is a big plus. *Position Requirements ** *• Bachelors / Masters degree in MIS, MBA or CS. • Strong oral and written communication skills, with the ability to communicate to various levels of management to clarify needs and evaluate alternative business solutions. • Continually seeks opportunities to increase process/system efficiencies, customer satisfaction and overall business improvement • 2-3 yrs configuration experience in SAP CRM Sales, Marketing & Customer service (WebIC) is a must. • Full lifecycle project experience in CRM2007 is a plus. • ECC – SD Configuration experience is a plus • Minimum 2-5 years of experience ABAP objects experience required • Experience in Webdynpro, Visual composer and BSP development is a plus. • Experience in Adobe Interactive forms, Mobile software development, ESOE, DUET technologies is a plus. • Ability to work on cross-functional teams. Team Player with the ability to develop strong relationships with business partners • Ability to adapt to changing business processes, technologies, and environments. • Excellent organizational skills • Strong analytical and problem solving skills • Strong PC experience required (Microsoft Office, Microsoft Project a plus) • Strong interpersonal skills • Must be proactive and able to work with little or no supervision – self starter, results driven Initiative and orientation to improve processes • Ability to lead while participating in projects • Knowledge of customer data and related processes is a plus *Position Attributes ** *Researches, designs, creates, documents, implements, maintains and supports systems relating to our ERP suite of software products. Provides business systems analysis and process redesign expertise within the business areas, analysis and redesign of ERP functions and processes. Interacts with business partners to identify project alternatives and makes recommendations. Clearly defines and documents business requirements. Participates in and/or drives the design and development of technology solutions which meet security, network, infrastructure/operations, and customer support requirements. Provides significant input to system specifications and design. Configures ERP software to satisfy business requirements and process design. Quickly understands the business issues, data challenges and improvement opportunities of Grainger's processes or systems. Promotes solution-oriented thinking to foster process-centric environment at Grainger. Participates and/or coordinates required testing/validation of system fixes. May include creating the actual test cases. Performs problem determination and resolution within their area of knowledge. Ensures issues are identified, tracked, reported on and resolved in a timely manner; escalates and retains ownership of all open/unresolved issues. Participates in system emergency or crisis situations to define/implement workaround processes, corrective action, communication, and system clean up activities. Ensures the use of standard capabilities available in SAP and other software packages and minimizes custom development. Documents business needs and gaps in the system environment. Creates functional specifications for the software application/development team. Applies project standards with all areas to ensure a smooth efficient process, and communicates status and issues to management on a timely basis. Responsible for reporting and metrics on data quality *Regards....* *Deepa SagarSoft Inc., 78 Eastern Blvd. Glastonbury CT 06033 Tel: 718-766-8601, * *Fax: 860-633-2880 Email: [EMAIL PROTECTED] <[EMAIL PROTECTED]>* URL: **www.sagarsoft.com* <http://www.sagarsoft.com/>* Yahoo IM: [EMAIL PROTECTED] <[EMAIL PROTECTED]> --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "DIRECT CLIENT IT NEED" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/direct-client-it-need?hl=en -~----------~----~----~----~------~----~------~--~---
