Performance and Monitoring Agent 6 month contract
Plano, TX 4 openings! Start Date: 2009-05-25 End Date: 2009-11-22 Skills: Monitoring tools: EWS, SONAR, ITK, VSE, various scripts Ericsson AXE - 1 yr experience required Microsoft Outlook, Excel, Word Excellent oral and written communications skills Excellent interpersonal and customer relations skills (both internal and external) Able to drive change Exhibits high initiative skills Capable of developing technical documents and papers Exhibits planning, organizational and administrative skills Understand the necessity for improvement and change. Can work flexible hours including nights and weekends Must have a valid US drivers license Understands cellular communications basics Understanding of GSM systems Understanding of AXE command structure Understanding of IO access methods (IOG, APG) Can perform backup and dump handling Understanding of AXE HW structure (CP, RP, APT) and APT HW differences (BYB202, BYB501, AXE810) Understanding of different APZ processor types. Understands alarm handling, can acknowledge and clear alarms, prioritize based on alarm level. Understands upgrade/function change methods for AXE Familiar with recovery concepts and handling Understands AXE software structure and correction handling Familiar with upgrade and update packages handling Knowledge of MSC functionality Knowledge of HLR functionality Knowledge of SCP functionality Knowledge of BTS/BSC operation Can identify and troubleshoot Ericsson base station and switch problems, verify BTS is working Can verify current SW loading in BTS and load updated SW. Can verify GPRS traffic is functioning. Has knowledge of APG structure Familiar with Ericsson ALEX Data Bases Experience with Ericsson OSS and network element access, use of SMO, OPS and CHA. OPS scripting knowledge. Familiar with Ericsson Winfiol communication tool Familiar with remote access tools and access methods, Citrix, SSH, RSG, VPN access. Familiar with SHRtool for SW record handling. Preferred Skills: Telecom knowledge preferred Perl scripting language preferred Scope of Work: Responsible for 24/7 monitoring of customer network identifying defined problems that require some analysis by using existing procedures, techniques and methods. Minimizing downtime by detecting problems early. Basic problem analysis. Developing new checks/balances via scripting of use cases. Sending notifications and recommendations to customer Log data for analysis Member of Proactive Support Team, reports to Proactive Line Manager This individual interfaces with PAS team and internal customers. Thanks and Regards Jameel Ahmed Cyber USA Tel: 815-846-5047 Fax: 630-206-0108 Email: [email protected] URL: www.cyber-usa.com Y!: konnectjamie --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "DIRECT CLIENT IT NEED" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/direct-client-it-need?hl=en -~----------~----~----~----~------~----~------~--~---
