Hi Partners,

Greetings from Allen of Skymax Industries!

We have an excellent *Sr.Business Analyst who is available for projects
immediately.*

Please send your requirements to al...@skymaxindustries.com

*Name:* Shailaja
*Current location:* OH


Please find the Summary of our candidate:

*Professional Summary:*

●    7 years total IT experience with 6 years IT Service Management
Business Analyst specializing in various Life Products – Quote Process,
Purchase and Payments.

●       Ran JAD sessions to finalize LLDs for IT service projects.

●      Supported deployment of numerous apps & fix packs in different SDLC
projects including Agile and Scrum based projects

●      Hands on with various BRDs, Functional Specs, DFDs, UML based SDAP
Models and other  HLDs and Use Case Diagrams

●      Significant project work involving Business UAT, Systems Integration
Testing and Functional Checkout testing.

●      Designed and developed Test Strategy, Test Plans and Test Cases for
Verizon’s PAYD web app in MSDN IDE

●      Led the TDD sessions to write User Stories and Test Cases for the
application under test

●      Hands-on in analyzing services and its GAP analysis.

●      Hands on experience in identifying service requirements, documenting
business requirements, and drivers associated with SLEs

●      Able to liaison with other service design and planning activities in
progress

●      Extensive knowledge of service portfolio management

●      Intermediate experience in MS Visual Studio - Web Content Management
System

●   Experience creating, maintaining and reviewing of SLAs and OLAs and
other service level managements documents and vendor contracts.

●      Intermediate skills in Data Modeling, ER diagrams and few object
oriented system models

●      Used Clarity and MS Project for Deployment Central and MEGA Project
tracking



*Membership and Certifications:*

●              Member – IIBA®

●              Certified – ITIL® v3 Certificate in IT Service Management

●              Certified – MS Visual Studio - Web Certified Technology
Specialist ®

●              Project Change Management – US Bank

●              Requirements Management (Best Practices) – Verizon Inc.

●              Certification in AML KYC Control – US Bank

●              QuickBooks® Pro - Intuit Small Business Management


Thanks & Regards,

Allen
Technical Recruiter
SKYMAX LLC
Email ID: al...@skymaxindustries.com
Gtalk ID: allensmith.recrui...@gmail.com
Website: www.skymaxindustries.com

"Leading People and Technology to the Highest Level"

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