> > Hi, > > Hope doing great…!!! > > I have an urgent requirement below, please go through it and share your > updated profile ASAP at *a > <dee...@sysmind.com>m...@zenithtechsolutions.com > <m...@zenithtechsolutions.com>* > > > *Title: SAP BASIS* > > *Location: Seattle area* > > *Start Date: ASAP * > > *Duration: September 2017* > > > > *Project: * > > The individual hired for this position will provide SAP BASIS support to > business customers and project teams within the EXD-SAP group at Microsoft. > As a senior SAP Basis Administrator, this person will be the final point of > escalation, and resolution for technical support. Provides advanced > technical support to developers, corporate customers and end users for SAP > related products, including highly escalated issues . Provides support via > telephone, written correspondence, and ticketing systems. This person will > maintain, troubleshoot and rollout change to the existing systems. The > individual may also be the working actively on incident tickets and driving > them to resolution. Responsibilities will also include advance problem > management and system performance tuning. > > The job requires SAP Basis knowledge for the SAP Netweaver stack (6.40, > 7.00 and 7.01 Basis level), LiveCache, TREX, Java, XI/PI, Solution Manager > as well as Windows Server, IIS and SQL Server knowledge. This environment > also includes bolt-on applications like Tidal Job Scheduler, Vertex Tax > Calculation, Esker Faxing, GRC Access control. > > This position requires excellent cross-group collaboration skills > including excellent interpersonal skills, the ability to organize and > coordinate many deliverables at any given time, close attention to detail, > and strong communication skills. > > *Job Responsibilities:* > > Provided technical support for existing SAP systems and bolt-on > applications including: patching (SAP Transport management, SPAU/SAINT, SAP > kernel, SQL Server, Windows Server). SAP system and bolt-on application > trouble shooting and researching, performance analysis, tracing and > debugging where applicable. > > Perform incident management and analysis for the SAP Systems and bolt-on > applications > > Problem analysis: Leads investigations of problems by using standard and > custom problem management tools and processes. > > Project management for IT-discretionary projects (including server builds, > and application of Security patches) > > Implementation Planning and Coordination: Develops or contributes to > creating an implementation, validation, and rollback plan, resulting in > clear roles, dependencies and relationships of resources, enabling > effective transition to operations > > Contribute to Microsoft’s internal SAP knowledge base articles > > Develop strong collaborative relationships with peer teams interfacing > with SAP Basis as well as SAP Basis team in India. > > Must be able to effectively communicate technical problems in a > non-technical manner. > > Work independently within established guidelines and procedures > > Extended coverage outside of normal work hours may be required. > > Deliver excellent service and support to internal customers and partners. > Position will be responsible for monitoring progress against service level > agreements. > > Position is responsible for ensuring each reported problems are resolved > in a timely manner, tracked according to standards, and escalated problems > are resolved as appropriate. Excellent Problem Analysis and troubleshooting > skills are required. > > Solving high complexity issues, and communicating problem resolution and > additional information to management, executive leadership, customer > groups, project teams and other IT support groups. > > > * Qualifications include:* > This position requires strong communication skills and a passion for > technology. Candidates must function well in a team environment. Candidates > need to be organized with a proven ability to make the correct decisions > under pressure. Critical thinking and problem solving skills are required. > Candidates must be able to troubleshoot and the ability to analyze complex > problems quickly is a MUST for this position. Strong expertise in SAP Basis > area (SAP version 6.0 preferred), including ERP, GTS, BI, SCM, Solution > Manager and others. > > *Requirements:* > > A minimum 2 to 4 years of demonstrated work experience supporting > large-scale SAP installations (ERP, Global Trade, E-Recruiting, etc.), > Windows 2003/2008 Server, SQL Server 2000-2008, and Internet Information > Server (IIS5-6 and 7), in a large scale operations/production environment > > Should have a BA/BS degree in Computer Science, related discipline or > equivalent work experience, MCSE, CCNA preferred. > > > > *Amith* > * Sr. Recruitment Manager* > > *Zenith tech Solutions* > * Desk: **518-621-004* <518-621-0048>*6* > * Fax: **518-244-4977* <518-244-4977> > * 3 park Hill* > > *Albany, NY 12204* > *a...@zenithtechsolutions.com* <a...@zenithtechsolutions.com> > > > > > > > > > > > > > > > > > > > >
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