Hi, Good Afternoon. I hope you are doing great! Could you please go through the below job descriptions and please send me your best consultants updated resumes.Job Title : Salesforce Architect, Location: Eden Prairie, MN
Duration: 6 Months Position: C2H Interview: *Skype* *Description * We are seeking an experienced Salesforce Architect for a new team being created in our highly visible Service Center portfolio. This team will have responsibility for the production support of a critical call center business application. The work environment is exciting, fast-paced and growing. We’re looking for passion, innovative ideas and someone ready to showcase their technical expertise and join a team of individuals focused on making a true difference to our Call Centers and the customers we serve! *Primary Responsibilities * The Salesforce Technical Architect - Support role in the Solutions Support and Maintenance Operations (SSMO) team will perform the following: • Identify, present, and drive the implementation of Salesforce application performance/design improvement initiatives • Partner with application delivery teams in requirements and design phases and provide functional/non-functional requirement inputs from production support • Work with infrastructure partners on capacity and performance analysis and drive proper infrastructure scaling and configuration improvements • Provide technical expertise and leadership in high-priority war rooms • Facilitate Root-Cause Analysis (RCA) related to production incidents/defects and drive corrective action plans • Provide status reports related to application performance and initiatives • Work with business partners and the Service Manager to prioritize production issues for resolution • Provide estimates (or coordinate estimates from off shore) on break/fix and problem-management activities • Gather requirements from business partners for small enhancement requests (Work Orders) and ensure quality delivery while following the Agile Release Entry Framework (REF) methodology • Serve as a leader and mentor to junior team resources *Required Qualifications * • Bachelor’s Degree OR equivalent experience • Ability to work in a highly visible production support environment with 24x7x365 on-call expectations • 10+ years of experience in Information Technology including development experience and working with enterprise applications • 7-9 years of experience in Salesforce with broad understanding of server configurations, failover process, development, and how different environments are maintained (Dev, QA, UAT, Stage, Prod) • Salesforce certified in Admin 201 as well as Platform Builder 1 and/or 2 • Project leadership experience including design, architecture and production readiness • Experience working with offshore teams • Ability to listen, ask questions and be a vocal representative of the team • Excellent written and verbal communication skills Preferred Qualifications • 2 Years of production support experience with Optum Technologies • 2 Years of production support experience with healthcare applications • Proficiency with Microsoft Office, including Word, Excel, Outlook, PowerPoint, Visio. *Thanks & Regards,* Krishna, krishna.r...@gmail.com -- You received this message because you are subscribed to the Google Groups "Hot List" group. To unsubscribe from this group and stop receiving emails from it, send an email to directclienteq+unsubscr...@googlegroups.com. To post to this group, send email to directclienteq@googlegroups.com. Visit this group at https://groups.google.com/group/directclienteq. For more options, visit https://groups.google.com/d/optout.
