Jack,

Technical problems happen.

Your attitude stinks. I hope you eventually grab some patience or leave to
become another reseller of a different Registrar.

It's terrible knowing someone with your arrogance resells for OpenSRS.

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Jack
> Sent: Friday, January 26, 2001 11:23 AM
> To: OpenSRS Support; Discuss-List@Opensrs. Org
> Subject: RE: FW: More Domain Renewal problems (OpenSRS Ticket #128819)
>
>
> You are unbelievable....
>
> Go to the renewal interface
>
> Click domains expiring in the next 30-0 days
>
> click a button to check all boxes
>
> DOESN'T WORK!
>
> Manually check a domain to be renewed and click "Submit"
>
> NOTHING HAPPENS!
>
> What else do you need from me, to fly to canada and click the buttons for
> you???
>
> HOW ABOUT FIXING IT INSTEAD OF JUST SAYING IT ALL WORKS!
>
> NONE OF IT WORKS...
>
>
>
>
> ______________________________________________________________________
> Get Your Own Private, Free Email Account at http://www.dotcomemail.com
>
> -----Original Message-----
> From: OpenSRS Support [mailto:[EMAIL PROTECTED]]
> Sent: Friday, January 26, 2001 2:11 PM
> To: Jack
> Subject: RE: FW: More Domain Renewal problems (OpenSRS Ticket #128819)
>
>
> Hello,
>
> Hundreds of people are using the Renewal Management, including me, and
> there have been few problems. It's not perfect but saying "nothing works"
> is simply not true.
>
> Details....
>
> ---
> Robert Rivers
> OpenSRS Technical Operations - [EMAIL PROTECTED]
> http://www.opensrs.org/Support_FAQ.shtml
>
>
> On Fri, 26 Jan 2001, Jack wrote:
>
> > Nothing in your renewal interface works!...Go try it....
> >
> > I called Chris in your support dept yesterday and even he was amazed how
> you
> > guys put up scripts that don't work.
> >
> >
> >
> > ______________________________________________________________________
> > Get Your Own Private, Free Email Account at http://www.dotcomemail.com
> >
> > -----Original Message-----
> > From: Frank Lemire [mailto:[EMAIL PROTECTED]]
> > Sent: Friday, January 26, 2001 11:01 AM
> > To: [EMAIL PROTECTED]
> > Subject: Re: FW: More Domain Renewal problems (OpenSRS Ticket #128819)
> >
> >
> > To be able to investigate the issue jack, i'll need more
> information than
> > you
> > posted to the discuss-list, like some example domains where "NOTHING"
> > happened,
> > etc.
> >
> > Let us know.
> >
> >
> >
> > > From: Ken Joy [mailto:[EMAIL PROTECTED]]
> > > Sent: Thursday, January 25, 2001 12:00 PM
> > > To: Jack; Scott Allan; [EMAIL PROTECTED]
> > > Subject: RE: More Domain Renewal problems
> > >
> > >
> > > FWIW,
> > >
> > > Select all worked. I tested it (well, demoed it) many times.
> It stopped
> > > working, but will be fixed.
> > >
> > > Have you contacted support about the NOTHING happening problem?
> > >
> > > Thanks
> > >
> > > Ken
> > >
> > >> -----Original Message-----
> > >> From: [EMAIL PROTECTED]
> > >> [mailto:[EMAIL PROTECTED]]On Behalf Of Jack
> > >> Sent: January 25, 2001 11:46 AM
> > >> To: Scott Allan; [EMAIL PROTECTED]
> > >> Subject: More Domain Renewal problems
> > >>
> > >>
> > >> More renewal problems....
> > >>
> > >> I click submit to renew my domains and NOTHING happens,
> perhaps someone
> > >> could look at this before my domains are deactivated TOMORROW!
> > >>
> > >> Also the button to check all boxes doesn't work....but whats new.
> > >>
> > >> Unbelievable that no one checks this stuff...
> > >>
> > >>
> > >> -----Original Message-----
> > >> From: Scott Allan [mailto:[EMAIL PROTECTED]]
> > >> Sent: Monday, January 22, 2001 5:50 PM
> > >> To: JJF; [EMAIL PROTECTED]
> > >> Subject: Re: Domain Renewal problems
> > >>
> > >>
> > >> Hi -
> > >>
> > >> First of all - I apologize for this. We are actually well aware of
> this,
> > >> but an error postponed our correcting it in advance. Please
> > >> contact support
> > >> directly with any outstanding specifics, but the list should
> know that:
> > >>
> > >> - the problem was that expired names that went "on hold" did not
> > >> automatically go "off hold" when renewed - this caused other
> weirdness
> in
> > >> the views
> > >> - this affected a very small number of RSPs and domains,
> (but we still
> > >> consider it serious)
> > >> - we have corrected all the names that were affected
> > >> - a wholesale fix will be promoted tomorrow
> > >>
> > >> Apologies again -
> > >>
> > >> Regards,
> > >>
> > >> sA
> > >>
> > >> At 12:01 PM 1/21/01 -0500, JJF wrote:
> > >> >Why I would think that OpenSRS would have their shit together as far
> as
> > >> >renewing domains is beyond me...
> > >> >
> > >> >Today I went to renew my domains.
> > >> >
> > >> >I had 112 domains deactivated today.
> > >> >
> > >> >I had 455 domains needed to be renewed in the next 60 days
> and I had a
> > >> money
> > >> >balance of about 4800.00 so I started renewing...
> > >> >
> > >> >I now have 12 deactivated domains that say they have been
> > >> renewed but they
> > >> >are still deactivated and the interface won't let me renew them
> > >> "again" and
> > >> >the whois says they are not paid.
> > >> >
> > >> >I have about 400.00 left in my account
> > >> >
> > >> >It now says I have 265 domains expiring in the next 60 days
> > >> instead of 455.
> > >> >
> > >> >I got NO renewal emails even though it was configured to send
> > >> one to me for
> > >> >each domain that I renewed.
> > >> >
> > >> >I HAVE NO IDEA WHAT THE HELL IS GOING ON HERE!!!
> > >> >
> > >> >I have no idea what domains got paid for and what domains got paid 2
> or
> > 3
> > >> >times.
> > >> >
> > >> >Domains started showing up 2 and 3 times in the renewal list
> > >> even though I
> > >> >renewed them.
> > >> >
> > >> >This really sucks...
> > >>
> > >> Scott Allan
> > >> Director OpenSRS
> > >> [EMAIL PROTECTED]
> > >>
> > >>
> > >>
> > >
> > >
> > >
> > > --
> >  [ Frank Lemire ]
> >  [ OpenSRS Technical Operations ]
> >
> >
>
>
>
>

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