*hrm*  I thought there was a way...

In the interim (while I work on my brain), I suggest just making up a
username/password, and informing the client that you had to change it for
<make up a reason>.  Email it to them when the transfer completes, and
they can change it back :)

Charles Daminato
TUCOWS Product Manager
[EMAIL PROTECTED]

On Sat, 23 Jun 2001, Jo Shea - Danjo Creations wrote:

> I am sure I have done so before, but cannot figure it out now. If I bring up
> the order number in "place transfer manually", all the info comes up so I
> don't have to retype the info, but it's prompting me for user/pass.
> Shouldn't there be a way to re-initiate a transfer on the customer's behalf
> without having to get their user/pass?
>
> In both cases, these are transfers that failed d/t tardiness at NetSol, and
> we told the owners once their payment there was reflected in the WHOIS
> expiry date, we would then replace the transfer requests for them for the
> additional year(s).
>  So how do I do it?
>
>
>  Jo Shea
> http://DanjoCreations.com
>
>

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