But that flag SHOULDN'T apply if the RSP _IS_ the tech contact and
all they're trying to change is the tech contact info!
D
At 2:20 PM +0100 8/11/00, David Iyoha wrote:
>Hello Scott,
>
>There has to be a balance/mid point. If the the new feature is added
>there should
>also be a flag in the owners profile account that can prevent an RSP
>from making
>changes. That way if the domain owner wants the RSP to handle all changes
>regarding the domain the RSP can, and if the domain owner wants to manage the
>domain themselves and not allow the RSP to make *any* changes then
>they can set
>the flag.
>
>David
>
>Scott Allan wrote:
>
>> I completely understand your concerns... in fact, personally I probably
>> sympathize more with your philosophy.
>>
>> The reality is that from the research we have conducted (after getting lots
>> of feedback on this issue form RSP's), the majority of end users want their
>> "solution provider" to manage this service for them.
>>
>> Now - this in no way means that we are going to promote this, but we do
>> need to provide a tool that allows resellers to serve their customers.
>>
>> I would put forward that a savvy consumer (and even savvy RSP's) would make
>> sure that their service provider allows them to maintain separate contacts,
>> and commits to not changing the info on them, if this is what they desire.
>>
>> We will be very careful when we implement this to make sure that this
>> feature makes clear to the RSP that they should not abuse this function,
>> and that they understand clearly that not all their customers will
>> necessarily want them to do this.
>>
>> What has also become clear, is that this tool must allow RSP's to select
>> only certain names, or to have changes applied only to names that match a
>> certain criteria.
>>
>> Thanks for taking the time to write - I hope this makes you feel more
>> comfortable with our approach.
>>
>> Regards,
>>
>> sA
>>
>> At 10:55 AM 8/11/00 -0400, you wrote:
>> >Scott Allen,
>> >
>> >As a domain name owner, I prefer that RSP's not be able to change
>> >the tech (or any other information) on the domain names that I own.
>> >Changing contact information without the owner's permission is a
>> >violation of the owner's privacy, and, an unethical way for RSP's to
>> >advertise at no cost.
>> >
>> >The only time that I have contact with an RSP is when I purchase a
>> >name...once I own the name I prefer to choose who is listed as the
>> >contact(s) for my domain names. Once a name has transferred, an
>> >RSP should NOT have any control over a domain name - he/she owns
>> >no part of it. RSP's wishing to retain control are shamelessly and
>> >selfishly thinking only of their own interests, and, of the money they
>> >hope to make when the name is renewed each year.
>> >
>> >Giving an RSP the ability to change contact information would be
>> >equivalent to: buying land thru a real estate agent; having the federal
>> >government make a law allowing that agent to change your title information
>> >on the property; and giving the real estate agent the right to place
>> >one of his real estate signs permanently on your property against
>>your will.
>> >
>> >Give us a break!! If domain name owners are smart enough to buy domain
>> >names and establish websites, we're smart enough to choose our own
>> >tech support contacts.
>> >
>> >Renewal notices should be sent to the owner - not anyone else!
>> >
>> >Can't wait to hear the replies...
>> >
>> >RS
>>
>> Scott Allan
>> Director OpenSRS
>> [EMAIL PROTECTED]
>
>--
>Systematic Software
>[EMAIL PROTECTED]
>(513) 241 3331
>http://www.systware.com
