I also had a no response from one particular query of mine.
Is their a ticketing system in place for support requests?

swerve

> From: "Kevin Javaheri" <[EMAIL PROTECTED]>
> Reply-To: <[EMAIL PROTECTED]>
> Date: Sun, 3 Dec 2000 15:30:08 -0800
> To: <[EMAIL PROTECTED]>
> Subject: RE: Re[2]: Domain Renewals - any promotion offers?
> 
> Hello All,
> 
> I agree with everyone that OpenSRS is a wonderful registrar and has
> a great system.  However, might I suggest to the OpenSRS people:
> TECHNICAL SUPPORT!!!
> 
> I have contacted support by e-mail about 5 times in the past month, and
> not a single response.
> 
> I am sure that others have had the same problem. If they fix the support,
> they couldn't be better!
> 
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Florian Effenberger
> Sent: Sunday, December 03, 2000 1:57 PM
> To: [EMAIL PROTECTED]
> Subject: Re[2]: Domain Renewals - any promotion offers?
> 
> 
> Hi Shifter,
> 
>> This describes EXACTLY what I seek in a person/organization to deal
>> with in an ongoing relationship. I think Tucows, or at least the
>> OpenSRS part of it, fit this description to a T. At this point,
>> based on the level of honesty, support and sense of community, price
>> doesn't matter and it would take a great deal to make me seek
>> another solution.
> 
> There's nothing to add. :-)
> The name says it already: *OPEN*SRS -> open to customers, open to
> whatever
> 
> Never dealt with a better registrar than OpenSRS ;)
> 
> 
> 

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