At 6/17/01 1:45 AM, David Sanchez wrote:
>One of our customers ordered a transfer for his domain to OpenSRS, after a
>few days NetSol replied to him: "Transfer denied, reason: it wasn't
>registered with Netsol for 60 days".
>
>What we find at the WHOIS (whois.networksolutions.com):
>
>Record last updated on 25-Apr-2001.
>Record expires on 19-Jun-2001.
>Record created on 25-Apr-2001.
>Database last updated on 16-Jun-2001 18:45:00 EDT.
>
>How can be that?? the domain expires in less than two months from the
>created time...
>
>My customer explained us the situation:
>
>The domain was registered at no cost through NameZero a year ago, some
>months later he received a notification from NameZero saying that free
>service was near to expire, and he should pay the registration or the
>domain would be deleted (or something else far from his control). He
>accepted to pay the annual fee at Feb 2001, so it's suppose he has service
>until Feb-2002.
>
>Later he decided to move the domain with us, but as you see the transfer
>has been denied, so we'll wait until NameZero renew the domain and it's
>more than 60 days old at NetSol (supposedly NameZero must pay the renewal,
>as my customer has been using the bannerless paid service for only three
>months).
>
>But the question is: how can a domain expire in less than two months from
>created, according to NetSol database? or... How can NameZero modify the
>created time for a domain record? :-)
I have exactly the same problem with a NameZero domain, and after
spending much time on the phone with all parties involved, I can explain
it:
NameZero originally registers the domain in their name. When the customer
pays to upgrade their account to allow transfers, NameZero files an
official change of ownership with NSI.
However, when NSI receives an official change of ownership, they consider
it a new account, so the account creation date is reset (to 25-Apr-2001
in your case).
However, the new account is not in a paid state, so the expiration date
is also reset. (I don't know why the dates in your case are so far apart
-- when this happened to me, both dates were reset to the same date).
Since the domain is now expired AND created less than 60 days ago, NSI
will refuse the transfer.
So the answer is that in addition to paying NameZero their $29.95 fee to
enable transfers, the registrant ALSO is forced to renew it with NSI for
one year at $35, then wait 60 days, before it can be transferred. The end
result is that a one-year domain registration costs the customer $64.95.
"NameZero", indeed. What a ****ing scam.
This is so insane you guys probably think I'm making it up. But no:
http://www.networksolutions.com/en_US/help/rncafaq.jhtml#name10
"If the Web Address is being transferred from one party to another, the
new registrant will be invoiced for a new registration." And until the
new registrant pays that $35 invoice, the domain is in limbo.
(Oh, and I didn't mention yet that it takes NameZero/Network Solutions
about 60 days to process the change of ownership request; until then, it
doesn't even appear in your name, and you can't pay NSI the $35 fee even
if you wanted to.)
--
Robert L Mathews, Tiger Technologies
