When you check names that are auto-renewed, is the flag set? Also, when you get emails stating these domains will "auto-renew", do you check to see if the flag is set?
If the flags aren't set, and the domains are being renewed, then there is a verifiable problem. Has support asked these questions? Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Jeff > Sent: February 3, 2002 8:25 PM > To: [EMAIL PROTECTED] > Subject: Auto Renewals, Does OpenSRS care? > > > Hi, > > I've been exchanging emails with your tech support with replies > being very sparse from OpenSRS side. > > Here is my problem. > > There are Names set to AUTO renew on our a/c. These names were NOT set > to auto renew, yet they are getting renewed without our permission. > When i go to RWI to check which names will auto renew, it shows me ZERO! > whereas, the email notification has names setup to auto renew. > > As a default, the OpenSRS script on our end have AUTO-RENEW set to false > when a new name or transfer takes place. > > This auto renew is depleting our $ balance a/c and names which are > suppose to be deleted or transferred out are being renewed. > > Are others having this problem? > > Jeff.
