I asked this question a couple of weeks ago, and received conflicting
answers. Some of you are adamant that inorder for people with domains
registered at NSI to use OpenSRS nameservers, you need to register your
nameserver with NSI as well. Others were just as adamant that this is
not necessary.

I thought I'd try NSI support to see if I could close the loop.

Here's my message to them, and their reply - for what it's worth. I
received an automated reply first, so I thought that this reply would be
more personal - and at least attempt to answer my question.  I�m not so
sure that this wasn't just another level of autoresponder.

My question is still unanswered as far as I�m concerned, but you can be
the judge.

-t
---
myOstrich Internet
http://www.myostrich.net 

---------------- Message to NSI tech support ------------------

I have recently been informed that customers trying to use my 
nameservers (registered at Tucows), with domains registered at NSI are 
getting an error because my nameservers are not registered at NSI.

Do you know anything about this?

Do I have to register my nameservers at NSI in order for your domain 
customers to use them as their nameservers?

---------------- Reply from NSI tech support ------------------

Please know that we appreciate your business and your
interest in updating or registering a host record.

To update or register your Host information, please follow 
the steps below:

NOTE: If you are attempting to change Internet Service Providers, please
use the Service Agreement. The Host Form is used only to register,
modify, or delete information pertaining to a particular IP address.

1) Go to: 
   http://www.netsol.com/cgi-bin/makechanges/itts/host

2) Under "General Information" please insert your current
   email address and the modification you wish to make
   (new/modify/delete).

   Next, under "Host Information" please insert your Host Handle,
   name, or IP address (if this is a new registration, you will
   not have a Host Handle, one will be assigned after registration
   is complete).

   Under "Contact Information" if you have a NIC handle, please
   insert it here. If you are currently not a contact on record or
   have not been assigned a NIC handle, fill out & complete all fields
   of requested information.

3) Once the above is completed, click "Proceed to Host Authorization
   Information". It is at this point you may select an Authorization
   scheme which will be referenced when requests are made pertaining
   to this Host.
  
4) Once completed a form will be sent to your email
   address; forward that form to: [EMAIL PROTECTED]

   It's possible that your e-mail software does not automatically
   include the original text in your reply. If you are not sure as to
   whether this is the case,  please follow the steps
   below when replying to a message from VeriSign:

   a) Highlight the entire message
   b) Click on the Reply button
   c) Copy the message you highlighted into the reply.
   d) Enter required fields or type your inquiry.

5) You should then receive 2-3 messages to the email address you
   provided. There will be a tracking number in the header of
   these messages marked "NIC" with some numbers and letters;
   please note this for your records.  You should then receive:

   a) A message stating we have received your request
   b) A message stating we can't authorize your request
   c) A NOTIFY message asking if you approve the request

NOTE: The NOTIFY message is sent to the current contact email address on
record; if you are a contact and your email address on 
file is invalid you will not receive the NOTIFY message.

6) If you approve the request in the NOTIFY message we should be able
   to process your request.

7) As stated above, if your email address has changed, you will not
   receive the NOTIFY message.  It will then be necessary to send
   a fax to 703-326-7000. Please include the following:
 
a) If the parent domain of the host is registered to a company, the
   request must be on company letterhead.
b) If the request is to update a host record in which the parent domain
   is owned by a person , a photo-copy of a state issued ID or passport.
   Please be sure to enlarge and lighten your photo-copy so that
   your transmission will be legible.
c) Tracking # of your original email request to our hostmaster---see
   above
d) Signature and Title of Company Officer who can take legal
   responsibility.
e) Phone number and email address.


Once the above process is complete, you may use the Service Agreement
located at:

http://www.netsol.com/cgi-bin/makechanges/domain.mod

to make changes to your domain server information. 

OR

if your domain has an account number and password with VeriSign, Inc.,
please go to:

https://www.netsol.com and click the "Current Customer"
login.


Please know that we appreciate your patience in this regard, 
and your continued patronage.

For further questions, please visit our live chat support
under the "Talk to Customer Service" heading.

Reply via email to