Good morning.
Yep, you both have hit on the old system.

Your messages hit on a number of areas:
1- if you ever get a key code, you are using the old system- and you will 
only get the true business id cert. The new system has no key codes, it
interacts directly with Geotrust.

2- The 2.60 client code includes the old code, and the new code has a 
new cgi called reg_cert.cgi.  Explanation of these are found in the 
client code documentation:
http://resellers.tucows.com/opensrs/resources/docs/srsClientDoc.pdf
We will be pulling the old code in the next month or so, wanted to 
provide time for transition.

3- The RWI does have a link to the old system and the new system. In order
to facilitate transition (and confusion it would seem) we have included links
to both systems.  Explanations of this can be found in the new certs 
documentation:

http://resellers.tucows.com/opensrs/certificates/pdf/digitalcertguide.pdf

Sorry that you ran into these snags, hope that will help.

Kim Phelan
Product Manager
Tucows, Inc.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Derek J. Balling
Sent: Wednesday, January 01, 2003 6:09 PM
To: [EMAIL PROTECTED]
Subject: Re: Cert Madness



On Wednesday, January 1, 2003, at 05:55  PM, Lists wrote:

> I did this too a few weeks ago. I used the link to the old cert order
> process rather than the new one ;o(
>
> I didn't realize there were two.

I used "that one which is contained within the reg_system.cgi code". If 
that's old/outdated/broken, that should probably get freakin fixed. :-)

> I realized what I had done before using the keycode, so I simply went 
> back
> in and canceled it, then placed the order again in the correct module. 
> It
> stated that it could be weeks for a credit to be processed back, but 
> it was
> a matter of 2-3 days only.

Mine will probably be a little more complicated than that because I 
actually submitted a CSR under that keycode, but have since asked both 
Tucows and GeoTrust to cancel that actual order. (which shouldn't be 
hard since GeoTrust is actually [allegedly] waiting for me to fax them 
confirmation documents about my non-existent business before they'll 
issue a cert).

It's just nightmarishly broken, process-wise, and if I were actually 
doing this as a "business" (e.g., I actually resold domains/etc. to 
anyone other than friends and family) there's absolutely no way I'd 
market certs [from SRS] as a product if I actually wanted to keep my 
customers happy.

D

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