----- Original Message ----- From: "Marc Schneiders" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, February 15, 2003 3:10 AM Subject: Reminders qualified as "Junk Mail" in Hotmail?
> For those who use (or let their customers use) an email address at > hotmail: I just saw a 60 days reminder in the Junk Mail folder of a nearly > sleeping account I have @hotmail.com. Apparently some filters don't like > our automated messages. I have no special filters installed. Just using > the hotmail website as is. Have others seen this too? > > My guess is that hotmail gets a lot of these nearly identical messages at > one time from Tucows and then thinks it must be spam. No, I think they mark up anything connected with domain registration as spam due to all the spam which claims to be domain renewal notices. We have the same problem with web hosting instruction.password emails As they contain numerical IP's in URL's like http://123.123.123.123/~username/ Most spam filters remove them from peoples inboxes. We dont permit customers to sign up from Hotmail addresses but the odd one slips through and renewal notices are always a problem. Getting customers to renew domains is a challenge. We mail customers with an upgrade offer 7 days after they register. 10% of these are undeliverable because the customer has changed email in the first week. Of our quarterly newsletters to registrants, around 40% are returned as undeliverable for the same reason. There is a definite trend for people to enter throw away addresses when registering as they believe that we sell their addresses to third parties. At the same time they seem willing to giv eus their real credit card number. There is a definite double standard operating here. Regards Gordon Hudson Hostroute.com Ltd www.hostroute.net ------------------------------------------------
