----- Original Message ----- From: "Robert L Mathews" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, October 01, 2003 6:52 AM Subject: A Customer Concern
> Today we had a customer call to inform us that he intends to transfer his > Web hosting and domain registration elsewhere. The reason? Because we're > doing business with Canadians. Sadly ove rthe past year or so I have seena much more inward looking and fearful face of the USA than was the case previously. (I say this as a UK citizen). US customers are definitley less willing to do business with companies outside the US than they were prior to 9/11 > He did some research into his domain name and ferreted out the secret we > all so desperately try to keep hidden: Tucows has a Canadian address, and > is in fact staffed by known Canadians. But Tucows is only your supplier and they are not having to deal with them directly. I would just put it down to experience and let them go. Probably they would have found some other reason for leaving if not this. UK people don't see to have a problem dealing with Canadians because we do have the same Queen :) (and speaking as a Scot most families here have relatives in Canada due to the migration that was encouraged in the 30's and 40's) Regards Gordon Hudson Hostroute.com Ltd www.hostroute.net ------------------------------------------------
