Whilst people complain about some aspects of the Tucows service I bet Tucows
woudl never do this:

A customer registered a domain name through us in 2001.
We registered it through another registrar (not Tucows)
The domain was actually the name of his company followed by .com

In 2002 a major public company set up a chain of shops with the same name
as our customers company and tried to buy his domain name from him.
He declined as he had ben using that business name for 10 years.

The company then does various things to "persuade" him to give up the domain
name
and he declines to back down.
Nothing further is heard from them for over a year.

Fast forward to this week.
The customers web site stops working and on investigation there are no name
servers listed for it.
The whois details have been changed to those of the registrar.

Apparently they got a letter from a lawyer representing the company who
wants the domain name accusing them of permitting cybersquatting.
The issue has not been through the UDRP and our customer has received no
such letter.

So we are no left with a domain that doesn't work and a registrar (ICANN
Accredited) who appears not to follow the UDRP or even contact the
registrant before removing them as registrant of the domain name.

No mater what problems may surface with Tucows from time to time i think
that they have considerably more integrity than many other registrars and
defintely the one we are dealing with in this case.
I just couldn't imagine Tucows dowing something like this - ever.

Regards

Gordon Hudson
Hostroute.com Ltd
www.hostroute.net




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