Tucows' public face turned a lot less friendly and open, and became decidedly more corporate between TCOW merging with INFO and Chuck departing.
In that sort of corporate environment, you get lazy marketers who are out of touch with the customers.
-Russ
At 05:46 PM 4/8/2004, Robert L Mathews wrote:
At 4/8/04 1:24 PM, [EMAIL PROTECTED] wrote:
>Tucows would like to share our proposed solution and gather your >input. A blog has been created so that resellers can view the >proposed changes and provide feedback.
Oh, for heaven's sake. There is already a reliable method for Tucows customers to view information and provide feedback: it's this mailing list.
Sorry to be testy, but I've raised this issue in private discussions with Tucows people before. I've been told many people there are desperate for customer feedback, but they don't have the time to read or post to the mailing list. Somehow there's plenty of time to set up barely-usable blogs (that is the most awful "discussion board" I've ever seen) and expensive customer conference calls, though.
Please, Tucows, use the list(s), not blogs or god-knows-what-else, for customer discussions.
-- Robert L Mathews, Tiger Technologies
"A professional in an ape mask is still a professional." -Marge Simpson
