Hi Kai, We imported all of the certificates into the new system that were expiring, but I am not sure if this is the situation for this particular cert, as we have not allowed ordering of certs the "old way" since beginning of 2003 (so the timing doesn't add up)
There are a few things we can do to help you out, but more details will be required to track this cert down. If you could contact support and give them the information about the cert, they'll be able to help you out. Kim Phelan Product Manager -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Kai Schaetzl Sent: Tuesday, July 20, 2004 4:32 PM To: [EMAIL PROTECTED] Subject: Renewing "old" certificates I need to renew a certificate in two weeks which was ordered the "old way" a year ago. Is there any way to do this or do I have to issue a completely new order via RWI? BTW: shouldn't there a renewal notice be sent? Until now there wasn't one (certificate expires Aug. 7) Kai -- Kai Schdtzl, Berlin, Germany Get your web at Conactive Internet Services: http://www.conactive.com IE-Center: http://ie5.de & http://msie.winware.org
