On Fri, Feb 25, 2011 at 7:14 PM, Chris O'Connell <omegah...@gmail.com>wrote:
> Can anyone recommend some open source help desk software? > > Obviously the software should be web based. I also want to be able to run > reports about closed items, open items, and who is assigned to what. > _______________________________________________ > Discuss mailing list > Discuss@blu.org > http://lists.blu.org/mailman/listinfo/discuss > Free: osTicket PHP Support Tickets RT (previously mentioned) Not free: PerlDesk Cerberus Helpdesk I've used Cerberus for a couple different places and I have some mixed reviews, at this point with all the changes they have made I don't think I'd pick them again. -matt _______________________________________________ Discuss mailing list Discuss@blu.org http://lists.blu.org/mailman/listinfo/discuss
