On Fri, Nov 12, 2010 at 6:09 PM, Rainer Bielefeld < rainerbielefeld_ooo...@bielefeldundbuss.de> wrote:
> I cant see any necessity for an "additional bug tracking system" for > "normal users". If he has a problem, the user can post it in an user mailing > list or in the forum, there he can get help. Hi, casual users don't do that. They only need to get their work done. Forums have the tendency to cost a lot of time, whereas many of non-power users do not understand mailing lists completely. If we want to get them involved in bug reporting, everything should be as easy as next>next>next, plus the already mentioned things making users feel they're part of the community (like 'your bug was resolved', etc. notifications). Otherwise users wouldn't care, or, even worse, dump LibO. Povilas -- Unsubscribe instructions: Email to discuss+h...@documentfoundation.org Posting guidelines: http://netmeister.org/news/learn2quote.html Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived ***
