I don't think this is as easy as that, large organisations requires a
more firm support scheme. I have worked in Ericson, Nokia and
ICL/Fujitsu with products and services. It is on that background I raise
the question
Den 14.12.2010 13:06, skrev sophie:
On 14/12/2010 14:57, Karl Morten Ramberg wrote:
Hi all
I want to raise a toipic that I find quite important, and that his
how to handle support.
In my opinion we need to address the large business and organisations
and they require support, even international support with one contact
point.
This could also be a nice source of revenue
Oracle is starting to sell support from denmark in scandinavia and
thus it is important that we address this issue as soong as possible.
I know Norwegian orrganisations buying support from denmar (oracle)
because we cant offer sufficent response
Did you raised your concerns on the native-lang mailing lists [1]?
Support is provided by several companies throughout the world, it's
part of the Floss economy/ecosystem. Maybe the local communities may
help you here.
[1]http://wiki.documentfoundation.org/Local_Mailing_Lists
Kind regards
Sophie
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