On Thursday 18 May 2023 12:35:14 PM (-04:00), Kent Borg wrote:

> I have two portable USB-C 5TB Western Digital portable disks that have failed, that I will be doing a warranty return on. > > Before I can do the return I need to argue that they are broken, and as I do encrypted file systems, and on Linux, and not even conventional at that (one is ZFS, the other brtfs), I can't just say "Look, it can't read files."

Argue that they are broken? Whatever happened to "The customer is always right."? Or did that go out the window years ago...






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