*UPA 2008 Workshop - CFP: Exploring Best Practices in Longitudinal Usability *
*Workshop date and location*: Mon 16-June-2008 — Baltimore, Maryland Time: 8:30am - 5:30pm *Submissions deadline*: Fri 23-May-2008 *Notification date*: Wed 28-May-2008 *Organizers* # Catherine Courage, salesforce.com, catherine.courage at gmail.com # Stephanie Rosenbaum, Tec-Ed Inc, stephanie at teced.com # Jhilmil Jain, Hewlett-Packard Laboratories, jhilmil.jain at hp.com Traditional usability evaluation methods in corporate and academic practice are well-documented and defined. This workshop seeks to extend current thinking about those methods via discussion of methods and metrics that have proven practicable for longitudinal data collection. Typical evaluation methods tend to focus more on 'first-time' experiences with products that may arise within the first hour or two, which trends the results more towards 'discoverability' or 'learnability' problems, rather than usability problems that may persist over time. Longer-term usability issues are more difficult to evaluate, but they are of great importance, especially for complex applications. An experience or interaction that is initially difficult may become easy with extended use and may add valuable power or functionality. It is important to evaluate users' behavior over time with product or system features that take longer to learn. The goal of this one-day workshop is to gain a better understanding of the longitudinal usability research practitioners are conducting today. Specifically, this workshop aims to identify and discuss: # What types of applications, web sites, or web applications would benefit the most from longitudinal usability research? # What methods and techniques are best suited to helping practitioners uncover longitudinal usability issues and understand user performance over time; and how can these methods best be incorporated into the UCD processes? # What are some heuristics for choosing the appropriate method(s) for longitudinal usability studies? # Why is longitudinal research important from a business context? # What kinds of data provide the most value in helping us understand longitudinal usability? We invite senior practitioners able to communicate their prior experience and debate their methods to please submit a 3 page position paper outlining your interest in this topic and a short bio to the organizers via email. The position paper must be formatted using the template provide at: https://www.usabilityprofessionals.org/upa_conference/program/2008/activity.php?id=9220#paper. The facilitators will review each of the position papers and select up to 20 participants. The selection process will seek a variety of case studies from participants with diverse backgrounds and experiences. More details at: http://longitudinalusability.wikispaces.com/UPA +2008 +Call +for +Proposals ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
