> > Usability is a scale from extreme frustration to extreme delight. >
Been thinking about this statement. Is it really true? Isn't "usability" only a measure of the degree to which something can used? At the worst end of your continuum, "extreme frustration" doesn't necessarily mean "unusable". Take the Word example, in which an interaction was frustrating all the time, but because there was a hack to get around the issue, ultimately, it was still usable. Seems to me that frustration and delight are measures of "enjoyability", not "usability". I think there's a difference, and that the difference is important. Yes, highly usable interactions do generally seem to be more enjoyable, and less usable interactions do seem to be generally more frustrating, but a less usable interaction doesn't have to mean frustrating, and "frustrating" doesn't have to mean "less usable". The two are not mutually exclusive. -r- ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help