Hi Atul, I'm going to be straight up with you. I have not had a single positive experience with ANY offshoring experience to date, whether UX related or engineering related or even QA. What I have found though is that the level of success is increased the more you can "throw it over the wall". I.e. QA roles in engineering and usability seem to be best suited for it.
As a USer-designer offshoring is a horrible notion because it means jobs going away to save a buck. If you were paid something on the order of what I was paid it was done because there wasn't enough design resource here, I would oblige more freely, but it is almost laways done to save a buck, and degrade payscales both in S. Asia and in the US. This btw, has nothing to do with the quality of work being done in India. The issues are collaborative and cultural in nature. UX is about communicating the abstract and abstractions often contain too many cultural assumptions that get misinterpreted through the imperfections of spoken and written communications that we rely upon under tight periods. (1hr. phone calls). I think a specific issue with UX offshoring that is intriguing is that the UX is the face of the product and biz stakeholders want to retain perceived control over the face of their products and services so throwing it offshore is very difficult. To me, you shouldn't approach this as an offshoe issue, but as an "excellence" issue that happens to be cheaper. We work with British design studios for example. We do so because the perceived value is in excellence, obviously not because they are cheaper. When it comes to UX, don't sell on "cheap" and don't call out the "offshore" nature of it. Be the best and sell yourself as the best. -- dave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=34390 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help