Nice piece. That happens a lot with clients/colleagues in other
disciplines asking for simple black and white answers to issues that
have a lot to do with context and many other factors.
On the other hand, I would be careful about seeing usability as
something that requires a lot of specific training. Even in this
article Buxton talks about how usability practices do not have to be
the exclusive domain of usability specialists. While having a deep
background in human factors and cognitive sciences can help, this does
not have to be the exclusive realm of people with specific
qualifications. In fact it can be a lot better as engineers,
designers, marketing people, and poets listen to each other and learn
to speak the same language.
. . . michael kay
. . . buenos aires / http://www.peep.org
On 30/04/2009, at 17:53, j. eric townsend wrote:
FWIW, that's an excellent write-up of why I went back to school to
study design...
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