Hi Steve
Steve Mulder's book, The User Is Always Right: A Practical Guide to
Creating and Using Personas for the Web, is excellent. The title
doesn't do its depth on analysis justice, but it's the best of the
books I've read on analyzing user research, and I've read several of
the books on your list. For a taste of his viewpoint on the topic,
read my review of his IA Summit 2006 talk, "Bringing More Science to
Persona Creation, here:
http://www.uxmatters.com/mt/archives/2006/04/my-ia-summit-2006-experience-part-3-the-conference-day-2.php
(The conference reviews I've written for UXmatters are true reviews,
more than critiques, and impart as much salient information as I was
able to capture in my notes.)
Quite a few articles on UXmatters, in addition to your own and
Lindsay's, cover this topic. I particularly recommend Michael Hawley's
column, Research That Works. You'll find a list of all UXmatters
articles on user research here:
http://www.uxmatters.com/topics/user-research/
The description of the CHI 2007 Workshop "Beyond Current User
Research: Designing Methods for New Users, Technologies, and Design
Processes" includes a good bibliography:
http://portal.acm.org/citation.cfm?id=1241097
Regards, Pabini
_____________________
Pabini Gabriel-Petit
Principal UX Architect
Spirit Softworks LLC
www.spiritsoftworks.com
Publisher & Editor in Chief
UXmatters
www.uxmatters.com
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