Hi, a couple of points: 1. Is the UI intuitive? 2. Is the app designed so users can perform their tasks according to their expectations? 3. Consider creating short (30 second to 2 minute) video tutorials - use Camtasia or a similar tool) - provide links to these videos at relevant places in the UI. Add short text descriptions where necessary. - pictures and video is always more interesting and easier to understand 4. If you provide pop up tooltips, allow users to toggle this feature on/off. 5. Talk with the users to discover their "pain points".
Hope this helps On Wed, May 6, 2009 at 5:24 PM, Weyert de Boer <sciencet...@innerfuse.biz>wrote: > What about asking your audience or personas tell you? In the harbour/navy > world most of the time they use simulations to train the persons with the > new systems. Some of the solutions I have once applied is making a quiz > about the most important actions in the system and let the user train > himself by doing the quiz. The quiz helps to memorise how specific actions > has to be executed. I applied this idea also on the security guide (what to > do during a hostage?) and works quite nicely. > > > > > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... disc...@ixda.org > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
