Hi Kishor,

You may well be in one of the rare situations where personas would
not add especial value. They might instead add overhead to a
collaborative, user-centered process where you can frequently
interact with your actual users.  

Slide 59 of the presentation I authored with Steve Calde, "Death to
Personas! Long Live Personas!" even cites this particular situation
as a time when it might not make sense to author personas. See:
http://www.devise.com/further_reading for the slideshow. 

One consideration to ponder is whether there are other people in your
organization who do not have such easy access to your users. Perhaps
they would benefit from a better understanding of your target user as
afforded by personas. 

Cheers,
Liz


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=42186


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