Hi Elizabeth, At my company, we integrated RightNow web solution a while ago. I can't tell you exactly how much money we save, but it works not bad at all. You can see here some examples that make sense: http://www.rightnow.com/crm-suite-web-self-service.php
I don't know if it's possible to find out exactly how much you can save, because that would depend on license, development and integration cost, chosen solution, implementation method and many other aspects. Good luck, Julia. Israel Tour Online http://www.israeltour-online.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43839 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
