Hi, I think you intuition on this is totally spot on. If you want to try to convince your clients to go with the "soothing" solution, I would recommend putting two mockups in front of a few people. One scary one and one not, and get their reactions to it on video. Then show the video to your clients, and I am pretty sure they will be convinced in no time :) The video helps because its not YOU telling them what they should do, but rather reactions of real potential customers.
Good luck! Alla . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44020 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help