Tom -

Not a tour suggestion, but dynamic popup windows now make the
implementation of 'cue cards' a real possibility on the web. These help
to make the tour a little less necessary as they tell users what they
need to know when they arrive at a section of the site they have not
used before. When they don't need to see the cue card for a particular
page, they just close it (you need a small link to reinstate it if they
wish).

Cue cards had been used very successfully in desktop applications for
some time (by Inuit's Quickbooks and Quicken, for example). The
advantage they have over a tour is that tours are little like reading
the instructions. Unless you force people to take the tour (which is
advisable only if it is very short), many will try to start using the
site without it.

Just a thought...

Regards,

William



> -----Original Message-----
> From: new-boun...@ixda.org [mailto:new-boun...@ixda.org] On Behalf Of
> Tom Dell'Aringa
> Sent: 10 August 2009 8:48 AM
> To: disc...@ixda.org
> Subject: [IxDA Discuss] Your favorite "tour" on a website?
...
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