Elana - I have seen a lot of video content on intranets, and of course workplace provides all of the problems you mention with audio and sometimes even video (if lighting is not well-controlled near windows, for example).
Even though the WCAG says that sub-titles are adequate for accessibility purposes, I always recommend that videos have text-only transcripts. As you point out, these are much easier to skim than a 20 minute media clip (audio or video). Plus, a content search will actually find them! I think what a lot of web sites (and some employers) do not realize is that they are violating anti-discrimination laws in most countries if they do not provide some kind of text equivalent to media clips. But, like I said, I think it needs to be text transcript as well as closed captioning (some systems actually provide the CC from the transcript which is an ideal solution in my view). Regards, William Hudson Syntagm Ltd Design for Usability UK 01235-522859 World +44-1235-522859 US Toll Free 1-866-SYNTAGM mailto:william.hud...@syntagm.co.uk http://www.syntagm.co.uk skype:williamhudsonskype Syntagm is a limited company registered in England and Wales (1985). Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS. Confused about dates in interaction design? See our new study (free): http://www.syntagm.co.uk/design/datesstudy.htm 12 UK mobile phone e-commerce sites compared! Buy the report: http://www.syntagm.co.uk/design/uxbench.shtml Courses in card sorting and Ajax interaction design. London, Las Vegas and Berlin: http://www.syntagm.co.uk/design/csadvances.shtml http://www.syntagm.co.uk/design/ajaxdesign.shtml > -----Original Message----- > From: new-boun...@ixda.org [mailto:new-boun...@ixda.org] On Behalf Of > Elana Glazer > Sent: 12 August 2009 3:58 PM > To: disc...@ixda.org > Subject: [IxDA Discuss] Video Consumption - the good and the bad ... ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help