Purpose of the Role Hotels.com EMEA is looking to hire a Lead User Experience Designer to join our team on a full time basis. The role will work within the Hotels.com User Experience team to lead a team of User Experience Designers in distilling user research and business objectives into functional and interface specifications/prototypes. The Lead IxD / IA will work with a cross-functional team of Product Managers, Program Managers, Creative Designers, Design Technologists and Java Developers to produce compelling and fun experiences for our customers. This role will report to the Head of User Experience Design.
All candidates must provide examples of work with CVs demonstrating an ability to focus knowledge, generate ideas, problem solve and arrive at a solution effectively. You will have seen projects from start to end (no design and run, please) and be able to defend your designs with business metrics or user-derived quantitative / qualitative data. Key Areas of Responsibility Collaborate with team to design great user experiences/interfaces for the global Hotels.com websites and related products. o Lead brainstorming activities as needed. o Define, categorize, and organize content o Create multiple solutions to a single design problem and iterate to a final design o Create specification as needed  Currently includes: site maps, flow diagrams, state transition diagrams, wireframes, and interactive prototypes Manage Design Research (until a UX Research resource is hired) o Coordinate or execute user research efforts (interviews, usability testing, surveys, etc.) as needed. If you have the skills to conduct design research, great! If not, you need to know how to use it to drive/validate your design process o Manage relationship with third party research vendors Be an ambassador for the User Experience Design team, both internally and externally o Rationalize design decisions to stakeholders and peers o Present to and persuade business stakeholders as it relates to design and the UX team o Evangelize the benefits of User Experience and design thinking throughout the extended Expedia organization Line management of up to 5 User Experience Designers Vigorously police the designs and specifications of the UXD team Mentor and develop the UXD team Improve and document current working practices, products and technologies Contribute to the creation of the product roadmap o Provide insights on where user needs are not being met at the feature level o Provide recommendations on ongoing product strategy based on qualitative and quantitative data Prepare and share project/design presentations to the extended Expedia organization Establish and own information design standards for projects and ongoing enhancements to the Hotels.com EMEA websites Create and share presentations on Design Technology topics with the larger Expedia organization. Skills and Experience Masters Degree-level or equivalent experience, specializing in design, library sciences, human-computer interaction, technology or psychology. 5+ years designing e-commerce websites 3+ years managing UXD resources Understanding of how to develop and innovate a product over time, and the artifacts to support longitudinal work Outstanding conceptual design skills Amazing attention to detail Experience working with agile project management methodologies Understanding of the product lifecycle (Evaluation/Requirements gathering, specification/design, implementation) and its deliverables Execute usability best practices and user interface web standards Embraces creativity, innovation and is open to new ideas Experience working in a distributed team environment Understanding of web accessibility Technical grounding in a range of internet tools and their application o Mandatory to be skilled in the following technologies:  Visio / Illustrator / Omnigraffle / Freehand / Indesign  Prototyping Paper, HTML+CSS+JS, Axure, iRise, Flash, etc. o Optional:  Photoshop  Morae Candidates with agile (SCRUM) experience with be given higher consideration Additional consideration will be given to candidates with competency in other UX disciplines - Design Research, Visual Design, and Interface Engineering Candidates with line management experience will be given higher consideration Qualified and interested candidates are encouraged to apply via the link below: https://careers.peopleclick.com/careerscp/client_expedia/external/gateway.do?functionName=viewFromLink&jobPostId=33495&localeCode=en-us
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