>
> It's a matter of the nature of the content. If people know unique
> identifiers (exact titles, authors, part numbers), then search will always
> trump any category hierarchy or facets. That's why media products (such as
> books and music) do well with search.
>
> However, search on data where the people don't have unique identifiers
> (such as much of the content one might find on the Adobe.com site) doesn't
> do well. Users enter generic keywords into search and the results
> presentation is rarely helpful.
>

<plug>
Seconded. Especially since I just finished proofing the chapter Jared and I
did about this very subject for our upcoming book, Web
Anatomy<http://www.rhjr.net/s/wa>,
in stores in November.
</plug>

-r-
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