Hi Erik: Some thoughts ...
* What do you want to find out? * What does the Product team want to find out? * What issues are people currently having with the product? (do you need to confirm or question this through your research?) * How can you explore further to see why they are not using the service after registering? * Are they satisfying their needs elsewhere? Where? Why? * What do you want to do with the results? * Who do you need to communicate the results to? Some other ideas - http://www.uxmatters.com/mt/archives/2009/07/finding-gold-in-your-user-research-results.php rgds, Dan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=46810 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
