On Oct 16, 2009, at 12:55 PM, jennifer wrote:

Has anyone seen any web forms that start off with an email field?


Hi Jennifer,

One thing that nobody else has mentioned is the context of your registration form is in. What promise do you make the user, in return for their information?

If, for example, you're asking them to register for an email newsletter, then having the email address as the first field might make sense. On the other hand, if you're asking them to register for another reason, then email address as the first field might feel awkward. The context is important.

In many situations, users get anxious when you ask them for an email address, especially if you don't clearly explain why you need it. They fear that they'll start receiving spam or phishing requests. In your form design, are you clearly explaining why you are asking for the information and what you're intending to do with it?

Simple usability tests should tell you quickly if your form is awkward or natural. I always recommend getting your design in front of some test participants to get some quick feedback.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: jsp...@uie.com p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks  Twitter: @jmspool

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