Interaction Experience Designer (IxD) – Freelance or Temp to Perm Encompassing UX + Information Architecture + Wireframing + Creative
*** Overview *** - Are you passionate about food, health and wellness, and making people smile? - Do you hunger to be meaningfully engaged in your work and with the team that you’ll help to build? - Are you a superstar IxD? If so, keep reading! *** Company Description *** NutsOnline.com, a 3rd generation family business, has grown into one of the largest food ecommerce companies in North America – selling over 2000 high-quality food products around the world. Our mission is to make people smile and have a positive impact on our customers’ lives and health. NutsOnline is at an inflection point in its growth and we are now looking for a highly entrepreneurial, energetic and ambitious Interaction Experience Designer. In this role, you’ll be responsible for building and leading a world-class UX/IA/Product/Creative team. Role will report to the Chief Marketing Nut. *** Job Description *** The Interaction Experience Design will develop process flows, wireframes, mockups and page / application designs to effectively communicate both high-level design strategies and detailed user interactions, and provide thought leadership in architecting both short and long-term design vision for the entire business (and new, future sister businesses that we’ll build). This entrepreneurial person will relentlessly focus on customer experience with the rest of the marketing, category management and back-end teams to define requirements. The ideal candidate will exhibit an uncanny sense for providing elegant, mainstream presentations of expansive content and assorted feature types. An unfailing passion and capacity to advocate on behalf of our customers is an absolute must; this role will significantly impact the buying experience of end-users by optimizing their ability to find and discover products online. Because the scope of this position is likely to extend across a wide variety of features and product lines, the ability to balance high-level, holistic reasoning with detail-oriented feature design is imperative. Specific responsibilities will include: 1. Gather user research data to design information architecture / flows - Lead user-centered design process & development of information architecture/flows in conjunction with category management and creative/UI team o Identify customer pain points in online shopping experience through UX research / usability studies o Synthesize roadmap of changes to radically improve site in conjunction with UI & Category Management teams o Write UX specs - Design the interface and interaction flow of new site features, and redesigns of existing functionality - Hire / manage web analytics specialist to support data-driven decision making 2. Create wireframes / mockups (and/or potentially manage front-end developers for wireframes, HTML/CSS) 3. Produce finished screens (or manage UI designers) - Create and iterate (or oversee development of) designs and interfaces that are as beautiful as functional, and that meet business requirements (e.g., conversions) while minimizing friction. - Manage and organize deliverables from external design agencies / UI freelancers. Review deliverables for UX impact, design standards, implementation ease (e.g., cross-browser support) and page performance - As needed, pitch in with hands-on contributions to visual design and creatives (web & offline) - Own a style guide for visual design elements across online and offline experience (e.g., for packaging, box stuffers) - Execute to deliver final products *** Desired Experience / Qualifications *** - Driven to have a positive impact on the lives and health of our customers and those that we work with - 5+ years experience in web user experience design, spanning both creative/design side and information architecture. Ideally with experience managing a team/freelancers and mentoring other passionate UXers/designers - Soul of an ethnographer with demonstrated history of designing, recruiting and running usability tests and focus groups - Masterful at turning ideas into solid UX deliverables – you know what it takes to turn them into exceptional experiences; and have proven experience defining, developing and documenting UX design and interaction requirements/specs - Recognize that great UX design is done collaboratively, but design by committee run amok can be the death of good UX design - Innate capacity and well-honed skills for creating fun, highly usable designs and layouts o Impeccable interactive, page layout and creative design skills; expert knowledge of Illustrator, Photoshop and creating wireframes is a must. Driven by strong usability principles and web applications framework o Strong technical skills – meaningful experience working in HTML/XHTML, CSS, Javascript and other web technologies. Possess an understanding of their inherent strengths and limitations as they related to the UX development. (Big plus if you’re all about the semantic web!) o Candidate must have an impressive portfolio of prior work. Visual design expertise demonstrated through mockups and style guides o Able to own conceptual design tasks, *and* also deliver production-ready front-end code or high fidelity interactive prototypes in a timely manner and resolve inter-dependencies & conflicts - Great execution skills – willing to roll up your sleeves and do what’s necessary to get things done. Also exceptionally attentive to detail - Excellent communication/listening, organization, collaboration and project management skills – working within a multi-team environment, balancing multiple projects and priorities while meeting tight deadlines and coordinating with others - Will thrive in a fast-paced entrepreneurial environment that requires hyper-flexibility - Down to earth and fun – laughs a lot, and can laugh at yourself. (C’mon, you’ve got to if you work for a company called NutsOnline.com!) - Bachelors Degree in IxD, design, human-computer interaction (HCI) or equivalent professional experience. MFA or related design degree a plus - Located in the NY/NJ area (or willing to re-locate if the role evolves into a full-time one long-term) Bonus Points - You love the benefits of e-commerce so much that you’ve stopped buying anything from your local grocery store. - Proven experience working on e-commerce sites (or ones in related fields), preferably large, dynamically driven ones. - Strong familiarity with e-commerce performance metrics. - Experience developing UI and interaction pattern libraries. *** Location *** NutsOnline is based in New Jersey, easily commutable from NYC. (But also open to offsite freelancers with the right experience set) *** Compensation *** - Very competitive – we are focused on building a world-class team. Commensurate with experience - Benefits are comprehensive including medical insurance, retirement savings plan, 401K matching, paid vacation and holidays. *** How to apply *** - Please email melissa (at) nutsonline (dot) com with your resume and please include URLs for your personal and professional sites, or provide access to an online portfolio. - Please note, for candidates interested in a temp-to-perm role, this is a 90-day fit to performance role. You’ll be judged based on the results you deliver, and your cultural fit with the team. (For candidates who are currently working full-time, we’d be open to a consulting arrangement that would be a prelude to a potential full-time offer.) - We’ll reach out to the candidates we’re interested in. (Don’t worry, we read every application we get, but unfortunately can’t respond to every email) ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
