Anyone care to recommend a knowledge base/tracking/journaling solution? Something for system journals, run logs, change tracking, procedures... that sort of internal stuff. I'm currently running a home-grown solution but I'm running out on the fuzzy edges trying to wrangle open issues/tickets, scheduling recurring work, and some other bells-n-whistles. This is purely for within-our-organization use; So I don't need, for example, a public-facing customer request system.
Also interested in any case studies or similar on best practices for setting up these sorts of system. --Craig Constantine, http://constantine.name _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
