Hi All,

I'm looking at the possibility of hiring an 'IT assistant' from within; this is an individual who's a relatively savvy 'power user' who has been interning in a non-IT role. This person would be doing mainly end-user/desktop type support. Seems pretty strong in basic desktop stuff but lacking somewhat in network fundamentals. Well motivated and eager to learn though.

Any recommendations on a training offering that might help this individual get up to speed quickly? Of course I thought of A+ but I wonder if that might be too hardware-centric.... there would certainly be some of that, but not the focus of the position.

Thanks for any suggestions.
Roy

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Roy McMorran
Bar Harbor, ME

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