Hello list,

Well, I've been an IT Director for about half a year now.  In this time I
have learned quite a bit more about what it takes to be a manager and the
amount of self discipline it requires to keep all of the pieces on the
chessboard moving safely.

After 6 months, my self evaluation is I suck at being in charge of an IT
department, and by gosh I want to fix that.  I am asking for your opinions
on all manners of self-help: certification ideas, books that have helped
you "grok" how a department should work properly, ways to improve process
management, things of this nature.  I want to be the best I can be and I
know that a lot of the people on this list have "been there, done that" and
have lived to tell the tale.  I'd love to hear yours.

I struggle since the place where I work still has a lot of startup
mentality but they're getting to the size where we need to start making it
"enterprisey" to keep things moving smoothly.  A lot of the people in the
organization feel like making things more enterprise-like means that
they'll be mired in paperwork and mucky-muck and it's tough to break that
opinion.  What are your experiences?

Thanks in advance,

Pete
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