Hi All,

I think there are lots of ways to be an "Ambassador". The issue is that different people have different skills and comfort levels in how they approach the role. For example, I am comfortable "pushing" OSGeo projects that I work with and recommending that clients use them and discuss the benefits of them. These are all tools that I am familiar with and can help my clients use. If they have needs outside my expertise, I am happy to suggest they look at other OSGeo projects if they seem to fit the clients needs. I discuss OpenSource and the value of them contributing to projects if they need additional feature. I'm also on various PSC's which gives the client a feeling that they have access directly to the project through me.

In my mind this is being an "Ambassador", but there are other ways to be an "Ambassador". Some people are great at making presentation and standing in front of an audience like at FOSS4G, other are more comfortable in a one-on-one situation.

I think one thing that would help is to identify the key messages that we, OSGeo, would like to get across to people when we talk about OSGeo. Key messages are like the 5 key points that we would like to be consistently mentioned by everyone when talking about OSGeo. These are simple easy to remember sentences. These could/should be used in every presentation, where formal or informal. It is the repetition of these messages that helps to establish a brand/mental image of OSGeo and reinforces it through hearing it via multiple communication channels and people. It takes repetition and consistency for people to hear and remember and believe a message.

-Steve

On 4/21/2012 5:28 PM, Cameron Shorter wrote:
Brian,
Some good points to think about here. Am I right in summarising your
points as:
"Charter members mostly consists of coders, and coders mostly are not
good at marketing, and as such we shouldn't be looking to them to be our
ambassadors?"

Have you got a better idea for how we find our Ambassadors?

One thing I suggest that has been working for us is that we have been
helping with the presentation of OSGeo principles, by creating slides
which anyone is allowed to present (starting with the OSGeo-Live
presentation):
https://svn.osgeo.org/osgeo/livedvd/promo/trunk/en/presentation/

If there are other characteristics and key messages that we should be
arming new Ambassadors with, then maybe we can build them into a wiki,
and maybe even have a workshop at foss4g events where ambassadors can
share ideas about effective marketing techniques?

On 22/04/2012 2:40 AM, mapl...@light42.com wrote:
All -

I speak out bluntly with the best intentions,
so please take my comments with a bit of healthy sceptiscism..
this discussion is naive, and has a lot of wishful thinking in it..
Charter Members of OSGeo are by and large coders.. coders are an odd lot
and certainly not always gregarious and outgoing..
Moreover, after 20+ professional years here in Silicon Valley and Bay
Area,
I can tell you that the relationship between marketing (yes the M
word) and
engineering has always been one of strange bedfellows at the least, and
filled with mutual distrust and antagonism at worst. OSGeo is a volunteer
corps of to-the-bone engineers, really.
Marketing the M word, leaves a bad taste in the mouth of many techies,
for some good reasons.. You can easily characterize the marketers as
superficial, flighty and opportunistic, lacking loyalty, lacking depth of
knowledge, manipulative, etc..
Yet lets talk about the real qualities of the substrata of marketing,
then back to the question at hand..
We live in an age of insane abundance.. First the industrial system
started producing more widgets than anyone could use, so modern
marketing was invented to "create demand" for the huge volumes of
industrial products available.. The green revolution doubled
and doubled again agricultural output in many parts of the world. So
packaging and branding of processed foods became a big business
with marketing brands along with it.. Now software.. do I have to
describe the insane abundance's associated with modern sfwr ?
Probably not..
SO how do people "choose" among all this insane abundance?
They develop a brand impression, and then brand trust. Related
goods and services come out under a brand, and a user/consumer
can make a better, smaller incremental decision instead of a huge
decision, to try, then perhaps adopt, a good or service..
Another marketing function - to faciliate delivery ... In the world at
large,
it takes a chain of responsibility and actions, and usually money,
to pass along goods (somewhat services) from origin to destination.
Marketing builds these channels as well.. the people who are making
a decision to invest in this brand as a facilitator of business.. a
middleman,
a banker, a local govt, etc all have to decide that this brand is ok and
worth committing to some process, and then see it pass through, to
users of the good and service.. usually for a profit, too

-
So what is an OSGeo Ambassador ? Someone who in the middle of
the new circumstances of a software on the Internet, builds the brand,
develops relationships and facilitates delivery.
"All OSGeo Charter Members should be doing this"
Well sure, to some extent. but it is naive to believe that the
functions could
be done *well*, and *as much as they are needed* by an ad hoc group
of engineers.
I think I have laid out the basis of the argument here... I will throw in
one more thing.. That is, that at the end of the day, an Ambassador
has to be able to build BRAND AWARENESS, TRUST and CONFIDENCE.
It is trust and confidence that make the content of the OSGeo
branded engineering carry through individuals, to their organizations.
All those three-ring binders, color glossies, "commercials", coffee
mugs and pens, white papers, awards, events, news articles etc etc
are part of building awareness then trust and confidence.
It takes concerted effort, planning and execution to do these things
well.. I have heard some say at times that OSGeo should do none of
these.. well thats one opinion. There are other opinions..
/missive

--
Brian Hamlin
GeoCal
OSGeo California Chapter
415-717-4462 cell


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