lrossouw;332232 Wrote: > Hi > > Just a heads up on those of you in a different country to the norm. > > I recently lost the remote to one of my SB3s. Was considering to get > the controller to replace it as I thought it seemed pretty nifty. > However when I went to order the controler (or the replacement remote) > my country was not listed (I previously, pre-Logitech, ordered off the > web and my country was available as delivery destination). > > I emailed them about this, and got this response: > "Unfortunately due to organizational changes our web site no longer > ships to or sells to South Africa. This is now handled by the Logitech > South Africa webstore. I know they do not currently have the Controller > in stock and they are not selling replacement remotes. Unfortunately you > may have to wait for the controllers availability in your region as each > region is in control of what products they sell. I will ask about a > replacement remote. I do not think its right for you to not be able to > acquire a replacement. I will find out if we have a technical support > department in your region that can send you a replacement remote. I > will definitely find a solution to your problem I just need to do a > little research. " > > Was curious as to what they were going to do about it, but found the > missing remote right after this email and I told them not to bother. > > My main problem with this is that a manager in South Africa who is > probably very unlikely to hear about the SB will now decide if we can > get future products. Luckily for me I am going to be in Singapore for > a couple of years, but this undermines the accessibility one has by > being able to directly order from SlimDevices. > > Not a major gripe. Just for info. > > Cheers > Louis
Hassles in India, too. We don't even have the duet yet. Dingo India / Australia -- Dingostrategy ------------------------------------------------------------------------ Dingostrategy's Profile: http://forums.slimdevices.com/member.php?userid=19528 View this thread: http://forums.slimdevices.com/showthread.php?t=51485 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
